ASHLEY DOMINGUEZ
Pharmacy Operations Manager
Lake Worth
Summary
Dedicated Pharmacy Operational Manager with over a decade of experience in pharmacy operations, patient care, and team leadership. Committed to advancing pharmaceutical care, community health, and medication therapy management, with a focus on optimizing workflows and ensuring patient safety. Expertise in strategic planning enhances inventory management and regulatory compliance, while a proven ability to lead collaborative teams fosters adaptability in dynamic healthcare environments. Recognized for streamlining processes and enhancing patient outcomes, consistently delivering results that align with organizational goals.
Overview
13
13
years of professional experience
4
4
Certifications
1
1
Language
Work History
Pharmacy Operations Manager
Walgreens
05.2013 - Current
- Oversee Pharmacy operations, ensuring compliance with regulations and enhancing workflow efficiency.
- Train and lead pharmacy technicians, optimizing customer service and patient care.
- Conduct monthly district meetings as a Lead RXOM, fostering collaborations and knowledge sharing.
- Manage inventory filling prescriptions, insurance processing, and medication adherence program to enhance patient outcomes.
- Played a key role in my store earning the Eastern Region Award for Customer service and Employee Development.
- Protected drug inventories from damage or theft by establishing and enforcing clear pharmacy security policies.
- Addressed patient complaints promptly and professionally, working collaboratively with other healthcare professionals as needed to resolve issues satisfactorily for all parties involved.
Pharmacy Technician
JFK Hospital
06.2018 - 01.2019
- Prepare and distribute medications to med rooms for inpatient and outpatient use.
- Compound sterile IV and non-sterile medications.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
Education
Associate of Science -
Palm Beach State Community College
Lake Worth, FL12-2020
No Degree - Pre Pharmacy
Palm Beach Atlantic University
Palm Beach, FL01.2014
High School Diploma -
John I Leonard High School
Greenacres City, FL05-2011
Skills
- Registered Pharmacy Technician Florida State
- Certified Pharmacy Technician (CPhT)
- CPR Certified
- APhA Immunizer Certified
Pharmacy management
Medication dispensing
Workflow optimization
Operations management
Professional ethics
Training and mentoring
Staff management
Team building
Inventory control
Certification
Certified Pharmacy Technician
Timeline
APhA Immunizer Certified
01-2024
American Red Cross CPR
02-2023
Pharmacy Technician
JFK Hospital
06.2018 - 01.2019
Certified Pharmacy Technician
05-2017
Registered Pharmacy Technician Florida State
02-2015
Pharmacy Operations Manager
Walgreens
05.2013 - Current
Associate of Science -
Palm Beach State Community College
No Degree - Pre Pharmacy
Palm Beach Atlantic University
High School Diploma -
John I Leonard High School