Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic

Tania Rodriguez

Round Lake,IL

Summary

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Pharmacy Operations Manager

Walgreeens
Lake Villa, IL
12.2021 - Current
  • Ensured that all pharmacy staff members were trained on proper medication handling practices.
  • Conducted periodic audits of all pharmacy operations to verify accuracy and completeness of documentation.
  • Managed the day-to-day activities of the pharmacy, including staffing, scheduling, budgeting, and customer service.
  • Implemented strategies to increase customer satisfaction and loyalty through improved service delivery processes.
  • Resolved customer complaints promptly while maintaining a high level of professionalism.
  • Assisted pharmacists in providing medication information or advice to customers or health care providers.
  • Recruited, hired, trained, coached, evaluated, and supervised staff members within the department.
  • Worked closely with store manager to maintain day-to-day operations.
  • Managed weekly schedules and requests for leave.
  • Administered vaccines to immunize patients against communicable diseases.
  • Trained pharmacy interns and newly hired technicians.
  • Communicated with patients with compassion while keeping medical information private.

Education

High School Diploma -

Grayslake Central High School
Grayslake, IL
05-2021

Some College (No Degree) -

College of Lake County
Grayslake, IL

Skills

  • Excellent Communication
  • Problem Resolution
  • Multitasking Abilities
  • Flexible and Adaptable
  • Public Speaking
  • Basic Math
  • Multitasking
  • Team Management
  • Leadership
  • CPR Certified
  • Fluent in Spanish
  • Certified Immunizer
  • State-Certified Pharmacy Technician score of 1542 on PTCE

Certification

  • Registered Pharmacy Technician in State of Illinois
  • Certified in CPR
  • Certified in giving immunizations

Languages

Spanish
Professional

References

References available upon request.

Timeline

Pharmacy Operations Manager

Walgreeens
12.2021 - Current

High School Diploma -

Grayslake Central High School

Some College (No Degree) -

College of Lake County

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Tania Rodriguez