Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Pharmacy Operations Manager
Walgreens
Tampa, FL
06.2016 - Current
Developed and implemented operational policies and procedures to ensure compliance with applicable laws and regulations.
Monitored drug inventory levels, identified discrepancies, and took corrective action as needed.
Ensured that all pharmacy staff members were trained on proper medication handling practices.
Conducted periodic audits of all pharmacy operations to verify accuracy and completeness of documentation.
Managed the day-to-day activities of the pharmacy, including staffing, scheduling, budgeting, and customer service.
Collaborated with medical professionals to provide patient care services in a timely manner.
Resolved customer complaints promptly while maintaining a high level of professionalism.
Recruited, hired and trained new medical and facility staff.
Education
GED -
Hillsborough Community College
Tampa, FL
Skills
Flexible and Adaptable
Multitasking
Problem Resolution
Excellent Communication
Teamwork and Collaboration
Critical Thinking
Project Planning
Organization and Time Management
Leadership
Communication
Computer Skills
Attention to Detail
Customer Relations
Analytical and Critical Thinking
Planning
Interpersonal Communication
Affiliations
I am a painter. I paint comissions for clients and Ive had my own online gallery for over 6 years.
I host multiple book clubs within my group of friends.
Im devoted to raising two teenage boys and teaching them both how to cook from scratch.
I like to volunteer to on my free time to help out the community.
I've volunteered at company sponsored events every year for bringing awareness to various disease awareness and fundrasers
I run a support group online for people that are struggling
Accomplishments
I hired and trained multiple technicians that are now on their way to becoming pharmacists.
I was hand picked by my district and regional manager to train other managers within my district for the new upcoming system change.