ASHLEY DORVILUS
203 Nw 27th Terr
Summary
Service Advocate at Target with a proven track record in enhancing customer satisfaction through effective communication and decision-making skills. Successfully streamlined service processes, resulting in improved response times. Proficient at training new team members to support operational excellence.
Developed strong interpersonal and organizational skills in professional environment, seeking to transition into A new field. Demonstrated ability to manage recruitment processes and support employee relations effectively. Ready to leverage these skills in dynamic and collaborative setting.
Overview
3
3
years of professional experience
Work History
Service Advocate
Target
Hollywood, FL
11.2022 - Current
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Collaborated with team members to streamline service processes and improve response times.
- Educated customers on product features and promotions to enhance shopping experience.
- Assisted in training new team members on operational protocols and customer engagement techniques.
Education
BBA - Human Resources Management
Florida International University
Miami, FL08-2026
Skills
- Decision-making skills
- Customer service
- Effective communication
- Data entry
- Recruitment strategies
- File management
- Leadership qualities
- Administrative support
Timeline
Service Advocate
Target
11.2022 - Current
BBA - Human Resources Management
Florida International University