Ashley Douglass
server/ customer service
Camano Island,WA - Washington
Summary
Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Overview
10
10
years of professional experience
Work History
Cashier
IGA Supermarket
Camano Island, WA
03.2021 - 11.2021
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Monitored self-checkout systems and provided assistance or intervention where required.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Checked identification for proof-of-age for alcohol and tobacco sales.
- Worked flexible schedule and extra shifts to meet business needs.
Server/Bartender
Pub 282
Camano Island, WA
11.2020 - 09.2021
- Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Used slow periods to restock supplies, ice, trays and delivery bags.
Server
Crows Nest
Camano Island, WA - Washington
01.2019 - 01.2021
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Bussed and reset tables to keep dining room and work areas clean.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Used slow periods to restock supplies, ice, trays and delivery bags.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Explained menu items and suggested appropriate options for food allergy concerns.
Assistant manager/Customer Service Representative
Camano Chevron
Camano Island, WA
03.2014 - 11.2020
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Created organization systems for inventory control, merchandising, financial reports and schedules, dramatically increasing operational efficiency.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
Education
High School Diploma -
Stanwood High School
Stanwood, WA06.2002
Skills
- Fitting Room Oversight
- Cleaning and Sanitizing
- Merchandise Packaging
- Call Response and Transfer
- Cash Handling
- Problem Solving
- Customer Transactions
- Detail-Oriented
- Honest and Ethical
- Feedback Acceptance
- Cash Register Operations
- Reliable and Responsible
- Adaptable and Flexible
- Liquor law compliance
- Coaching and mentoring
- Order taking
- Purchase assistance
- Cash register operation
- Customer Relations
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Cashier
IGA Supermarket
03.2021 - 11.2021
Server/Bartender
Pub 282
11.2020 - 09.2021
Server
Crows Nest
01.2019 - 01.2021
Assistant manager/Customer Service Representative
Camano Chevron
03.2014 - 11.2020
High School Diploma -
Stanwood High School
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