Ashley Dueñas
Sofrito Al Punto
Brooklyn
1
Language
4
years of professional experience
Dynamic server with a strong work ethic and exceptional customer service experience at multiple restaurants. Proven ability to enhance guest engagement and streamline operations, ensuring timely service. Skilled in cash handling and allergy awareness.
Work History
Server
1 Year 2 Months
- Maintained clean, organized dining areas and supported smooth front-of-house operations.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Server
8 Months- Managed Square system and SevenShift to support day-to-day operations.
- Directed order flow with kitchen staff to support efficient, timely service.
- Maintained clean, organized service stations while delivering food and beverages.
- Provided support to team members during peak periods and prioritized urgent guest needs.
- Balanced multiple tables at once while upholding consistent service quality.
- Guided new hires on restaurant standards and best practices during onboarding.
Manager
3 Years 2 Months- Supervised daily restaurant operations, ensuring consistent service and food quality standards.
- Trained crew members on order accuracy, customer service, and shift procedures.
- Scheduled staff and coordinated labor coverage to support peak business periods.
- Monitored inventory levels and ordered supplies to prevent stock shortages.
- Enforced food safety, cleanliness, and sanitation compliance across work areas.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Education
- Accounting
High School Diploma
Skills
Strong work ethic
Exceptional customer service
Cash handling
Guest engagement
Hospitality service expertise
Allergy awareness
Team collaboration
Languages
Spanish
Native or Bilingual
Timeline
Server
Reverie Vegan Restaurant and Cocktail Bar
02.2026 - 10.2026Read More
Server
Sofrito Al Punto
09.2025 - CurrentRead More
Manager
McDonald’s
06.2022 - 08.2025Read More
Hunter College
from Accounting
Read More
Fiorello H. LaGuardia High School of Music & Art
High School Diploma
Read More