ASHLEY DUMAS
Honolulu
Summary
Housing Specialist position with a federal or government-affiliated agency utilizing expertise in military housing operations, compliance, and resident services.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Community Director
Hunt Companies
Honolulu, HI
07.2025 - Current
- Manage daily operations of military housing community in compliance with government agreements and transaction documents
- Serve as primary liaison with military partners and government representatives to ensure program alignment
- Supervise staff including hiring, training, performance evaluation, and disciplinary actions
- Oversee occupancy, eligibility, and housing standards while ensuring adherence to federal and company regulations
- Monitor financial performance including budget adherence, cash flow, and reporting requirements
- Conduct inspections to ensure units meet safety, habitability, and quality standards
- Resolve resident concerns and ensure timely completion of maintenance requests
- Maintain detailed records and generate daily, weekly, and monthly reports
- Coordinate capital improvement projects and vendor management within budget guidelines
- Lead risk management and emergency response procedures to protect residents and property
- Hours per week: 40
- Supervisor: Available upon request | May contact
Community Manager
Ohana Navy Family Housing
Honolulu, HI
02.2022 - 07.2025
- Managed daily housing operations supporting military families in compliance with housing regulations
- Oversaw leasing, renewals, occupancy tracking, and compliance reporting
- Served as primary contact for resident concerns, ensuring resolutions aligned with policy and fair housing laws
- Coordinated maintenance and inspections to maintain habitability standards
- Assisted in budgeting, financial tracking, and operational reporting
- Trained and mentored staff to improve performance and service quality
- Hours per week: 40
- Supervisor: Available upon request | May contact
Assistant Property Manager
RPM
Jacksonville, FL
12.2019 - 12.2022
- Supported administration of housing programs including leasing, recordkeeping, and compliance
- Maintained accurate files for tenants, applications, and eligibility documentation
- Adhered to housing regulations and company policies
- Assisted in resolving tenant disputes and enforcing lease terms
- Hours per week: 40
- Supervisor: Available upon request | May contact
Leasing Consultant
Ohana Military Communities
Honolulu, HI
01.2018 - 10.2019
- Processed applications, leases, and move-ins in accordance with housing policies
- Educated residents on program requirements and expectations
- Maintained compliance with fair housing laws
- Hours per week: 40
Resident Services Specialist
Ohana Military Communities
Honolulu, HI
01.2017 - 01.2018
- Served as liaison for residents regarding housing services and maintenance requests
- Maintained records and responded to inquiries regarding eligibility and housing availability
- Hours per week: 40
Education
Some College Coursework - Business Administration & Management
Waubonsee Community College
Sugar Grove, ILSkills
- Government Housing Compliance
- Resident Relations
- Policy Enforcement
- Property Operations
- Budget Administration
- Staff Supervision
- Reporting & Documentation
- Conflict Resolution
Certification
- Certified Apartment Manager (CAM)
- Certified Apartment Leasing Professional (CALP)
SUMMARY OF QUALIFICATIONS
- 8+ years of progressive experience in military and privatized government housing
- Extensive knowledge of housing compliance, occupancy standards, and regulatory requirements
- Proven ability to manage resident relations, resolve disputes, and ensure policy adherence
- Strong experience coordinating with military partners and government stakeholders
- Skilled in financial oversight, reporting, and budget management
ADDITIONAL INFORMATION
- Proficient in property management software and Microsoft Office Suite
- Strong knowledge of military housing regulations and resident service standards
- Eligible for federal employment; references available upon request
Timeline
Community Director
Hunt Companies
07.2025 - Current
Community Manager
Ohana Navy Family Housing
02.2022 - 07.2025
Assistant Property Manager
RPM
12.2019 - 12.2022
Leasing Consultant
Ohana Military Communities
01.2018 - 10.2019
Resident Services Specialist
Ohana Military Communities
01.2017 - 01.2018
Some College Coursework - Business Administration & Management
Waubonsee Community College