Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Ashley Eades

Buford,GA

Summary

Knowledgeable Guest Service Representative experienced in busy hotel settings. Driven and dedicated with focus on delivering exemplary service. Skilled multi-tasker successful at meeting performance objectives and helping team members.

Overview

2
2
years of professional experience

Work History

Guest Experience Specialist

Gas South Arena
02.2022 - Current
  • Facilitated and coordinated transportation services for guests.
  • Responded to guest inquiries to maximize guest satisfaction.
  • Enhanced operational efficiency by proactively identifying areas for process improvement within the department.
  • Utilized variety of organizational and communication skills to drive guest satisfaction.
  • Processed guest check-ins and check-outs following procedures for fast turnover.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.

Camp Counselor

Camp All American
05.2023 - 08.2023
  • Maximized camper enjoyment by adapting programs to accommodate diverse interests and abilities.
  • Provided clear instruction to activity and program participants to deliver fun and maintain safety.
  • Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
  • Supervised camper activities to address behavioral issues and promote fun, safety and inclusivity.
  • Monitored participation in recreational activities to provide assistance to participants.
  • Communicated with parents about campers' activities and reported concerns and suggestions to supervisor.
  • Boosted camp morale by fostering a supportive, inclusive, and fun environment for all participants.
  • Supported campers in realizing their full potential through guidance and encouragement in skill development sessions.
  • Collaborated with fellow counselors to create memorable events that promoted teamwork and strengthened bonds among campers.
  • Implemented and developed programs to promote physical fitness, teamwork and healthy living.

Education

Bachelor of Science - Interdisciplinary Studies

University of North Georgia
Dahlonega, GA
05.2025

Skills

Customer Service

  • Training and mentoring
  • Guest Relations
  • Dependable and Responsible
  • Organization
  • Relationship Building
  • Friendly, Positive Attitude
  • Community Relations
  • Childcare Arrangement
  • Guest experiences
  • Guest accommodations
  • Flexible Schedule

Accomplishments

On the Dean's list at college, maintaining a 3.2 GPA

Timeline

Camp Counselor

Camp All American
05.2023 - 08.2023

Guest Experience Specialist

Gas South Arena
02.2022 - Current

Bachelor of Science - Interdisciplinary Studies

University of North Georgia

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Ashley Eades