Ashley Edwards

• Helped and greeted a large volume of customers every day with positive attitude and focus on customer satisfaction.
• Identified and resolved discrepancies and errors in customer accounts.
• Unloaded, loaded, and stocked merchandise in retail store.
• Provided accurate answers and solutions to customer concerns, inquiries and complaints.
• Trained in basic sales (memberships, pricing, healthcare, etc.)

• Controlled line and crowd with quick, efficient service.
• Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
• Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
• Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.

I worked in the Washington Elementary School District in Phoenix, AZ, under different roles. In the 2020/21 School Year, I was hired to be the 6th Grade ELA teacher to complete my student teaching. The following years I taught 6th grade and 3rd grade where I:

• Developed my leadership, management, and problem solving skills on a day to day basis
• Completed basic paperwork
• Participated in professional development by analyzing data to meet student goals
• Integrated with community, worked with and as a team, and worked on organization skills
• Mentored college students from Grand Canyon University, obtaining their degree in Education
• Taught after school classes, summer school, and coached elementary basketball for three years

• Organized policy paperwork and files based on clients both on the computer and in filing room

• Took customer orders in the drive thru and worked as a cashier
• Served customers with a positive approach while still working to make it a smooth and fast experience
• Multitasked while ensuring I made little to no mistakes
• Prepared products following restaurant, health, and safety standards and procedures.
• Cleaned and maintained all areas of restaurant to promote clean image.

• Processed (scanning and organizing) packages from a conveyer belt into the right area for the delivery trucks the following morning in the most timely manner