Ashley Ehrhardt
Elmira,NY
Overview
11
11
years of professional experience
Work History
Unit Clerk
Arnot Ogden Medical Center
03.2020 - Current
- Handled incoming calls professionally, providing relevant information or transferring inquiries as needed to maintain efficient communication channels within the unit.
- Prepared admissions charts and scanned records.
- Provided excellent customer service while responsibly managing sensitive patient data in accordance with HIPAA guidelines.
- Maintained a clean and organized work environment, supporting infection control measures within the healthcare facility.
- Documented updates to patient information in medical charts while maintaining HIPAA compliance protecting confidentiality of records.
- Arranged discharges and patient transportations.
- Assisted nurses and physicians with patient care, improving overall quality of service provided to patients.
- Contributed to successful audits through meticulous record-keeping and adherence to regulatory requirements.
Clinical Assistant
Arnot Ogden Medical Center
02.2017 - 03.2020
- Completed EKGs and other tests based on patients work list
- Transported patients to and from tests
- Equipped patients with assistance required for basic care
- Supported clinical staff during examinations and procedures, ensuring timely completion of tasks and optimal patient comfort
- Collected and documented patient medical information such as blood pressure and weight
- Collected blood specimens for testing
Building Service Attendant
Arnot Ogden Medical Center
01.2016 - 02.2017
- Delivered excellent customer service while interacting with tenants or visitors regarding inquiries related to the facility''s amenities or services
- Continuously expanded knowledge of building systems and procedures through ongoing training opportunities or self-directed learning
Customer Service
Sams Club
06.2014 - 01.2016
- Provided exceptional customer service through timely communication and problem resolution.
- Expanded business clientele through professional networking and exceptional customer service.
- Provided exceptional customer service, addressing inquiries and concerns promptly.
Education
GED -
GST Boces
Elmira NY 14901 05-2024
Timeline
Unit Clerk
Arnot Ogden Medical Center
03.2020 - Current
Clinical Assistant
Arnot Ogden Medical Center
02.2017 - 03.2020
Building Service Attendant
Arnot Ogden Medical Center
01.2016 - 02.2017
Customer Service
Sams Club
06.2014 - 01.2016
GED -
GST Boces