Marwan Khadr
Kirkland,WA
Summary
Results-driven Unit Clerk with over nine years of experience in healthcare administration. Skilled in managing patient records, coordinating communication, and processing admissions and discharges efficiently. Dedicated to enhancing patient experiences through strong interpersonal skills and meticulous attention to detail.
Overview
12
12
years of professional experience
Work History
Unit Clerk
Evergreen Medical Center
Kirkland, Washington
03.2014 - Current
- Managed patient records and ensured accurate data entry in electronic systems.
- Coordinated communication between medical staff and patients for scheduling appointments.
- Processed patient admissions and discharges efficiently and accurately.
- Supported healthcare professionals by preparing necessary documents for patient care.
- Handled patient inquiries with empathy and professionalism to enhance service experience.
- Answered telephone calls, responded to requests for information and routed callers to correct personnel or departments.
- Assisted nursing and medical staff in clerical duties to support patient care.
- Assisted in the preparation of patient charts and medical records.
- Maintained confidentiality of all patient information.
- Monitored faxes and emails for incoming orders or requests from physicians or other healthcare professionals.
- Greeted patients, answered phone calls, and provided general information to visitors.
- Answered phones to transfer calls or relay messages to patients or staff.
- Screened calls and collected messages for unit personnel to promote team efficiency.
- Coordinated internal and external patient transportation.
- Prepared discharge summaries following completion of a patient's stay in the facility.
- Ordered office supplies, equipment, and other materials as needed.
- Requested or communicated patient information, exercising hospital privacy policies.
Education
Some College (No Degree) - Economics
Institute of Public Relation And Management
Freetown, Sierra LeoneSkills
- Data entry
- Patient records management
- Electronic health records
- Appointment scheduling
- Confidentiality compliance
- Healthcare administration
- Communication
- Writing
Languages
Spanish
Limited
Accomplishments
Amazon #2 Bestseller New Release
Timeline
Unit Clerk
Evergreen Medical Center
03.2014 - Current
Some College (No Degree) - Economics
Institute of Public Relation And Management