Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ashley Elam

Customer Service
Middletown,OH

Summary

Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving.

Hardworking Customer Service Cashier bringing hands-on customer service experience. Accomplished at providing prompt and efficient service to in-store patrons and meeting all sales goals. In-depth knowledge of POS software and CRM applications.

Versatile Customer Service cashier with exemplary cash register system skills and proven commitment to store cleanliness and safety. Determined to lead and promote high levels of customer service and engagement efforts.

Outgoing and detail-oriented professional with proven history of resourcefulness and reliability. Trained in computer POS software and customer service.

Reliable employee seeking Customer Service position. Offering excellent communication and good judgment.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Customer Service position. Ready to help team achieve company goals.

Enthusiastic Customer Service eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of Task and training in Skill. Motivated to learn, grow and excel in Industry.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

4
4
years of professional experience
3
3
years of post-secondary education

Work History

Customer Service Cashier

Family Dollar
Middletown, OH
04.2020 - 09.2021
  • Utilized POS system to handle customer cash and credit card transactions.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Enabled customers to feel welcomed, important and appreciated by answering questions about products sold throughout store.
  • Counted money in drawers at beginning and end of each shift.
  • Arranged and replenished service desk displays and merchandise racks to maintain appearance of store.
  • Redeemed coupons to discount purchases.
  • Maintained awareness of surroundings and secured cash to minimize loss potential.
  • Lifted up to Number pounds at once and used forklift to move heavier loads.
  • Monitored self-checkout systems and provided help in resolving complex problems.
  • Operated cash register to record transactions accurately and efficiently.
  • Set up new sales displays each week.
  • Conducted inventory counts by adding each item in stock and documenting in computer system.
  • Learned duties for various positions and provided backup at key times.
  • Performed cash, card and check transactions to complete customer purchases.
  • Used POS system to enter orders, process payments and issue receipts.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Checked personal identifications during alcohol and tobacco sales.

Customer Service Cashier

McDonald’s
Franklin, OH
06.2013 - 05.2016
  • Answered product questions using knowledge of sales and store promotions.
  • Utilized POS system to handle customer cash and credit card transactions.
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Counted money in drawers at beginning and end of each shift.
  • Redeemed coupons to discount purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Maintained awareness of surroundings and secured cash to minimize loss potential.
  • Set up new sales displays each week.
  • Learned duties for various positions and provided backup at key times.
  • Performed cash, card and check transactions to complete customer purchases.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Used POS system to enter orders, process payments and issue receipts.

Education

Franklin High School
Franklin, OH
08.2009 - 06.2012

Skills

Payment collection

Retail merchandising

Refund handling

Product restocking

Cash Handling

Cash register systems

Till counting

Product and service sales

Basic math skills

Cash register operation

Inventory management

Liquor law compliance

Cash drawer management

Order taking

Refunds and exchanges

Customer assistance

Store merchandise stocking

Cleaning and sanitizing

Product knowledge

Identification checks

Timeline

Customer Service Cashier

Family Dollar
04.2020 - 09.2021

Customer Service Cashier

McDonald’s
06.2013 - 05.2016

Franklin High School
08.2009 - 06.2012
Ashley ElamCustomer Service