Medical Administrative Specialist
Westgate Dermatology and Laser Center
05.2009 - Current
- Greeting patients with respect and courtesy
- Scheduling, rescheduling, and verifying patient appointments
- Managing patient records, medical billing, and financial information
- Collecting cash, check, and credit card payments from patients
- Reviewing and updating insurance and demographic information for billing
- Ensuring proper coding of services rendered
- Following up on outstanding A/R
- Scanning paperwork into a digital filing system
- Addressing patient inquiries and concerns