Ashley Eunice
Orlando
Summary
Retail worker with proven track record in delivering high-quality customer service and maintaining smooth operations. Known for reliability and adaptability in dynamic environments, contributing effectively to team goals. Excels in cash handling, customer interaction, and problem-solving with focus on achieving results.
Overview
8
8
years of professional experience
Work History
Customer Service Representative
Black Rooster Taqueria
01.2024 - 05.2024
- Maintained a professional demeanor and appearance in accordance with company standards, reinforcing brand image to customers.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Collaborated with fellow staff members to resolve any guest concerns or issues promptly, ensuring repeat business.
- Worked flexible schedule and extra shifts to meet business needs.
Print Associate
Staples, The Office Supply Superstore
05.2022 - 12.2023
- Improved client satisfaction by addressing concerns and providing solutions for print-related issues.
- Operated copiers and printers, trimmed stock to special sizes and bound booklets using spiral or saddle-stitch techniques to complete customer job requests.
- Monitored printers for proper functionality to minimize downtime due to technical issues or malfunctions.
- Completed complex customer orders accurately and within quoted time limit.
Sales Associate
Lakeshore Learning Store
01.2016 - 04.2018
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Assisted customers with returns, refunds and resolving transaction issues.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Education
Associate of Arts - General Studies
Valencia College
05-2015
Skills
- Customer service
- Work ethic and integrity
- Cash handling
- Complex Problem-solving
Timeline
Customer Service Representative
Black Rooster Taqueria
01.2024 - 05.2024
Print Associate
Staples, The Office Supply Superstore
05.2022 - 12.2023
Sales Associate
Lakeshore Learning Store
01.2016 - 04.2018
Associate of Arts - General Studies
Valencia College
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