Experienced retail leader with a strong record in sales, customer service, and team leadership. Known for building customer loyalty, improving store performance, and supporting strong daily operations.
Overview
5
5
years of professional experience
Work History
Acting Store Manager
Helzberg Diamonds
02.2025 - Current
top-selling associate over past 12 months.
In last three months as acting store manager, raised gross sales and improved store performance across all metrics.
Led store operations resulting in highest district ranking during acting manager tenure.
Reviewed sales trends and adjusted floor priorities to improve team performance.
Built relationships with customers to encourage repeat business.
Assisted customers with product selection, pricing questions, and checkout support.
Office Manager
Simple Power
01.2022 - 11.2025
Directed office operations, streamlining administrative workflows and improving cross-department coordination.
Managed scheduling, correspondence, and calendar priorities to support executive and team productivity.
Coordinated onboarding logistics, workspace setup, and employee support for new hires.
Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.