Ashley Faucett
Morris,AL
Summary
Energetic hospitality management professional known for high productivity and efficiency in completing tasks. Specialized skills include customer service, conflict resolution, and time management. Excellent at communication, teamwork, and adaptability, resulting in smooth operations and positive guest experiences. Nursing student with a task-oriented mindset and ability to adapt to changes. Fast learner with a strong desire to acquire new skills and enhance overall company performance.
Overview
1
1
year of professional experience
Work History
Restaurant Hostess
Longhorn Steakhouse
Gardendale, AL
12.2023 - Current
- Led the dining room floor by managed reservations, waitlists, and special requests for large parties, averaging 200-400 people a day.
- Collaborated effectively with staff to maintain high standards
- Maintained cleanliness standards in the dining area including wiping down tables and chairs between seatings.
- Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests. Involving a manager for further problems.
- Answered incoming calls with appropriate greeting and provided information about menu items, services offered, reservations, and statuses of takeout orders.
Education
High School Diploma -
Mortimer Jordan High School
Kimberly, AL05-2022
Some College (No Degree) - Nursing
University of Alabama At Birmingham
Birmingham, ALSkills
- Customer service and service prioritization
- Complex Problem-Solving
- Computer proficiency and telephone etiquette
- Multitasking Abilities
- Organization
- Fast-pace environment
Languages
English
Native/ Bilingual
Accomplishments
- TRIO UAB grant
- UAB merit scholarship
- Alabama state nursing scholarship
Timeline
Restaurant Hostess
Longhorn Steakhouse
12.2023 - Current
High School Diploma -
Mortimer Jordan High School
Some College (No Degree) - Nursing
University of Alabama At Birmingham