Ashley Flanagan
Valley Park,MO
Overview
7
7
years of professional experience
Work History
Commercial Business Development Manager
TruGreen Lawn Care
St. Charles, MO
01.2025 - Current
- Conduct on-site customer visits to assess lawns, diagnose issues, and propose solutions, in collaboration with my supervisor and teammates.
- Work closely with lawn technicians to ensure customer satisfaction levels are met, or exceeded.
- Maintain open and ongoing communication with clients to meet their needs and expectations.
- Support sales team members to drive growth and development.
Business Development Manager
Graniterra
St. Louis, MO
03.2024 - 10.2024
- Leveraged cold calling, in-person visits, and referrals to build leads.
- Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
- Resolved customer complaints regarding sales and service.
- Managed all aspects of client accounts, including project planning, material orders, invoicing, and payment processing.
Catering Sales Manager
St. Louis Union Station Hotel [LM Corporation]
St Louis, MO
05.2022 - 02.2024
- Coordinated logistics for all catered weddings, including staffing, equipment orders, transportation, setup, and breakdown of event space.
- Resolved customer complaints quickly and professionally to maintain positive relationships with clients.
- Ensured compliance with health regulations regarding food preparation, storage, handling, and presentation at all catered events.
- Established relationships with clients by providing superior customer service.
- Inspected the event space with event staff before functions to ensure the proper floor plan set-up, decor, and cleanliness met and exceeded client expectations.
Catering Sales Manager
Boundary at The Cheshire Inn [LM Corporation]
St Louis, MO
06.2021 - 05.2022
- Proactively initiated client consultations to thoroughly understand their event goals, desired outcomes, and specific logistical needs.
- Communicated closely with the kitchen staff to guarantee accurate handling of guests' dietary requirements.
- Ensured compliance with health regulations regarding food preparation, storage, handling, and presentation at all catered events.
- Maintained accurate records of sales activity utilizing CRM software systems.
Bar and Operations Manager
Barnett on Washington
St. Louis, MO
02.2018 - 06.2021
- Maintained relationships with new and existing clients through planning meetings and regular correspondence.
- Received and responded to incoming calls, scheduled, and conducted site tours with potential new clients.
- Controlled liquor and supply inventory, placed orders, managed stocking, and scheduled building maintenance.
- Collaborated with representatives to explore new product lines, secure supply agreements, and establish pricing.
Education
Bachelor of Science - Communications
University of Central Missouri
Warrensburg, MO05-2011
Bachelor of Arts - Psychology
University of Missouri, St. Louis
St Louis, MOSkills
- Diabetes self-management
- Exceptional written and verbal communication
- Data entry & analysis
- Medical terminology knowledge
- Superior customer service
- Agile learner
- Health regulations
- Maintaining confidentiality
- Attention to detail
- Reliable team player
Affiliations
- Breakthrough T1D Volunteer (JDFR)
Personal Development & Training
- MiniMed 770G System Training- Medtronic (insulin pump, CGM, SmartGuard, CareLink Connect, 2017-2019)
- Omnipod 5 Training with Dexcom G6 - Omnipod trainer with Diabetes Care and Education Specialist/Dietitian (SSM Health St. Clare, May 2025)
Timeline
Commercial Business Development Manager
TruGreen Lawn Care
01.2025 - Current
Business Development Manager
Graniterra
03.2024 - 10.2024
Catering Sales Manager
St. Louis Union Station Hotel [LM Corporation]
05.2022 - 02.2024
Catering Sales Manager
Boundary at The Cheshire Inn [LM Corporation]
06.2021 - 05.2022
Bar and Operations Manager
Barnett on Washington
02.2018 - 06.2021
Bachelor of Arts - Psychology
University of Missouri, St. Louis
Bachelor of Science - Communications
University of Central Missouri
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