Ashley Frazier
Bradenton,FL
Summary
Dynamic office manager with a proven track record at Big Fish Technologies, excelling in customer service and office administration. Enhanced team productivity through effective task delegation and improved financial accuracy via meticulous account reconciliation. Renowned for fostering strong client relationships, leading to increased customer satisfaction and repeat business.
Overview
11
11
years of professional experience
Work History
Office Manager
Big Fish Technologies
12.2023 - Current
- Handled. sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
CFO
AJ Frazier Solutions
01.2015 - 09.2023
- Oversaw budgets, payroll, and accounts payable and receivable.
- Reduced operational costs by identifying areas for improvement and implementing cost-saving measures across various departments.
- Prepared accurate financial statements at end of quarter to summarize financial health and business performance.
- Conducted detailed analysis of company financial information and oversaw preparation of related reports.
Owner
Ashley Frazier Cleaning
01.2014 - 03.2017
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Education
Master of Science - Criminal Science
University of Akron
06-2008
Skills
- Customer service
- Office management
- Organizational skills
- Office administration
- Data entry
- Scheduling and calendar management
- Payroll processing
- Bookkeeping
- Payroll and budgeting
- Account reconciliation
Timeline
Office Manager
Big Fish Technologies
12.2023 - Current
CFO
AJ Frazier Solutions
01.2015 - 09.2023
Owner
Ashley Frazier Cleaning
01.2014 - 03.2017
Master of Science - Criminal Science
University of Akron
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