Ashley French
Providence,RI
Summary
Energetic Crew Member offering outstanding skills in customer service, food safety and inventory restocking. Well-trained in operating kitchen equipment to prepare food and complete sales. Customer-focused food service worker devoted to meeting team and customer needs. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Overview
4
4
years of professional experience
Work History
Crew Member
Dunkin Dounts
08.2023 - Current
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
- Contributed to increased sales by upselling menu items and promoting special offers.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Assisted in reducing wait times by efficiently managing customer queues during peak hours.
- Assisted with financial tasks such as cash handling, drawer reconciliation, and end-of-day deposits when needed.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Cleaned and maintained all areas of restaurant to promote clean image.
Crew Leader
Dunkin' Donuts
06.2022 - 05.2023
- Enhanced team productivity by implementing efficient work processes and providing clear guidance for crew members.
- Developed a strong sense of teamwork among crew members through regular communication and team building activities.
- Ensured timely completion of projects by effectively allocating tasks and closely monitoring progress.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and promptly addressing potential hazards.
- Boosted customer satisfaction by ensuring that all crew members provided high-quality service in line with company standards.
Crew Trainer
Dunkin Dounts
09.2020 - 06.2021
- Enhanced crew performance by implementing effective training strategies and customized lesson plans.
- Streamlined onboarding process for new employees, resulting in a more efficient integration into the team.
- Collaborated with management to identify areas of improvement and develop comprehensive training programs.
- Evaluated crew members'' progress and provided constructive feedback for continuous development.
Shaws Supermarket
Cashers
10.2019 - 01.2021
- Increased customer satisfaction by implementing efficient store operations and maintaining a well-organized, clean environment.
- Streamlined inventory management for optimal product availability and minimal waste.
- Enhanced employee performance with thorough training programs and regular feedback sessions.
- Improved overall sales growth through effective merchandising strategies and targeted promotions.
Education
GED -
Lincoln Community College
Lincoln, RI10.2011
Skills
- Drive-Thru Operations
- Beverage Preparation
- Order Management
- Customer Service
- Inventory Restocking
- Safe Food Handling
- Food Preparation
- Point-Of-Sale Transactions
- Customer Engagement
- Store Opening and Closing
- Teamwork and Collaboration
- Verbal and Written Communication
- Problem-Solving
- Supplies Monitoring and Restocking
- Quality Control Checks
- Telephone Etiquette
- Cash Handling
- Flexible Schedule
- Crew Leadership
- Salesmanship
Timeline
Crew Member
Dunkin Dounts
08.2023 - Current
Crew Leader
Dunkin' Donuts
06.2022 - 05.2023
Crew Trainer
Dunkin Dounts
09.2020 - 06.2021
Shaws Supermarket
Cashers
10.2019 - 01.2021
GED -
Lincoln Community College