Ashley Fuhrman
Holly Hill ,FL
Summary
Dynamic professional with a proven track record at Salelytics, excelling in team management and employee training. Recognized for enhancing workflow efficiency and delivering exceptional customer service. Skilled in quality assurance and client relationship management, fostering strong connections while ensuring compliance with health insurance regulations. Resourceful Licensed Health Insurance Agent known for productivity and efficiency in task completion. Possess specialized skills in policy analysis, customer service, and regulatory compliance. Excel in communication, empathy, and problem-solving to effectively meet client needs and navigate insurance complexities. Certified Health Insurance Agent with experience in providing customer-focused insurance solutions. Skilled at navigating complex healthcare regulations, delivering clear and concise information to clients, and managing relationships with both customers and insurance providers. Strengths include understanding health insurance policies, communicating effectively, problem-solving, and making significant contributions in previous roles by improving client retention rates.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Supervisor
Salelytics
Daytona Beach, Florida
01.2025 - Current
- Supervised team operations, ensuring efficient service delivery and high performance.
- Conducted training sessions for new employees on company policies and procedures.
- Managed daily scheduling to optimize workforce coverage and operational efficiency.
- Coordinated interdepartmental communication to enhance workflow and streamline operations.
Team Leader
Salelytics
Daytona Beach, Florida
08.2023 - Current
- Facilitated team meetings to align project goals and timelines.
- Coordinated training for new team members on established processes.
- Delegated daily tasks to enhance group productivity and efficiency.
- Provided ongoing support and motivation to team members toward achieving objectives.
- Monitored daily workflow, ensuring compliance with established policies and procedures.
- Performed daily quality assurance duties, offering constructive feedback for improvements.
- Promoted to leadership position due to strong work ethic and exceptional customer service.
Insurance Agent
Spring Venture Group
Daytona Beach, Florida
05.2025 - 07.2025
- Presented tailored insurance policy options based on individual client needs.
- Cultivated strong client relationships to ensure ongoing support and satisfaction.
- Prepared and delivered comprehensive insurance quotes to potential clients.
- Collaborated with underwriters to assess risk factors for new policies.
- Educated clients on importance of maintaining adequate insurance coverage.
- Addressed customer inquiries and resolved issues to enhance service quality.
- Maintained precise records of all insurance transactions using software systems.
Education
High School Diploma -
Sea Breeze High
Daytona Beach, FL05-2003
Skills
- Team management
- Employee training
- Workflow optimization
- Quality assurance
- Client relationship management
- Customer service
- Health insurance regulations
- Team leadership
- Problem solving
- Workflow management
- Call center experience
- HIPAA compliance
- Insurance verification
- Strong interpersonal skills
- Insurance claims follow-up
- Policy understanding
Certification
- Health and Life Licensed
Timeline
Insurance Agent
Spring Venture Group
05.2025 - 07.2025
Supervisor
Salelytics
01.2025 - Current
Team Leader
Salelytics
08.2023 - Current
High School Diploma -
Sea Breeze High