Summary
Overview
Work History
Skills
Certification
References
Volunteer Experience
Timeline
Generic

Ashley Fulton

Lynwood,IL

Summary

Expertise in data entry, record keeping and customer relations. Proven ability to maintain professionalism and a positive attitude when interacting with clients. Experienced with strategic account management to enhance client relationships and drive revenue growth. Utilizes innovative sales techniques to close high-impact deals and meet organizational goals. Track record of effective communication and negotiation, ensuring long-term client satisfaction.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Account Executive

All for Kidz
09.2023 - Current
  • Cold-called approximately 90 dials daily and followed up with prospective customers to promote overall satisfaction and continued business
  • Presented proposals to prospective clients to clearly describe product offerings and pricing structure
  • Built a strong network of industry contacts through effective cold-calling techniques
  • Demonstrated ability to stay organized and motivated in a fast-paced environment
  • Efficiently identified customer needs, clarified information, researched every issue, and provided solutions in a timely manner
  • CRM and Slack experience.

Public Relations Coordinator

Self Employed
08.2012 - 01.2022
  • Coordinate public appearances, social media marketing and event planning for a former athlete of both CFL & NFL
  • Organize public appearances, lectures, contests and exhibits to increase public awareness
  • Establish and maintain cooperative relationships of community, consumer, and employee and public interest groups
  • Implement strategic marketing plans and PR initiatives for media and other special events
  • Estimate project costs and monitored budgets, manage online and print advertising budgets.

Receptionist/Activities Aide

Beecher Manor
05.2020 - 01.2021
  • Received payments and recorded receipts for services
  • Organized and filed important documents in filing cabinets or in online document storage solutions
  • Maintained confidentiality of patient information according to HIPAA regulations
  • Collaborated closely with doctors, nurses and other staff members to ensure smooth operations within the practice
  • Followed up on overdue payments from patients or insurance companies in a professional manner.
  • Facilitated social interaction among residents through group activities and events, fostering a welcoming community atmosphere.
  • Provided one-on-one support for patients with limited mobility or cognitive function, ensuring their inclusion in daily activities.
  • Enhanced patient well-being by leading engaging and stimulating activities tailored to individual needs.

Manager of West Coast Operations

Elite Communications
01.2018 - 10.2019
  • Recruited top talent from employment platforms across the west coast for Installers positions within the organization onboarding 10 employees.
  • Ordered Inventory for office and technicians
  • Performed payroll operations
  • Created invoices, install reports and commercial quotes.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.

Office Manager

Simply Green
03.2015 - 11.2017
  • Supervised administrative staff, driving front office operations and continuous workflow
  • Opened and closed two offices in Regina working closely with real estate agents to find affordable property, purchased all office equipment
  • Maintained frequent interaction with senior management to measure goal achievement and determine areas of improvement
  • Conducted all recruiting, interviewing and onboarding of all employees in 2 offices.

Jewelry Sales Associate

People's Jewelry
03.2012 - 03.2015
  • Demonstrated excellent organizational skills by maintaining accurate records of inventory levels and stock replenishment needs
  • Created impactful relationships, return customers.
  • Reached top sales associate in territory
  • Performed credit checks and follow ups for payments.
  • Achieved 90% of sales incentive's.
  • Boosted jewelry sales by providing excellent customer service and personalized product recommendations.
  • Conducted regular audits of displayed items, maintaining an accurate representation of available products for clientele.

Manager

Starbucks
06.2007 - 06.2009
  • Created weekly schedules based on predicted staffing needs, budgets and employee requests
  • Conducted quality, timely performance feedback and performance appraisals
  • Recruited 6 qualified personnel by conducting interviews and evaluating resumes effectively, attesting to strong recruitment expertise
  • Conducted monthly meetings to create business plans to drive successful monthly business.

Skills

  • Data Entry
  • Administrative Support
  • Staff Scheduling Procedures
  • Business Operations Understanding
  • Client Relationship Building
  • Account Management
  • Sales Quota Achievement

Certification

  • Toastmasters International - Speech: Success Communications and Leadership
  • Pacific Institute 'Thought Patterns for a Successful Career'

References

References available upon request

Volunteer Experience

  • 01/01/16, 01/31/20, Co-Founder, Women of the CFL, Canada, Created a group for spouses of current and retired CFL players for support and resources., Cultivated relationships with key stakeholders, partners, vendors, customers, and other external entities to facilitate growth opportunities., Sought various life skill specialist to provide free workshops for Women of the CFL., Created and coordinated country wide hygiene drives for women in need. Provided support to the spouses during the charity drives in each city during the same time period., Partnered with President of the CFL to ensure all spouses and players were aware and has access for mental health and multiple other resources.
  • 08/01/21, Present, PTA President, Sandridge Elementary Middle School, Lynwood, IL, Led negotiations of contracts with vendors, suppliers, partners, investors, and other third parties., Represented organization and promoted objectives at networking events and trade shows. Oversaw planning and execution of meetings, conventions or trade shows., Collaborated with board members to achieve organizational goals and objectives.
  • 03/01/12, Present, Public Relations, Fulton Charity, Regina, SK, Booked venue, partnered with printing agency, sought out all silent auction items including trips and home furniture, booked radio and tv appearances for promotional content, sold 200+ tickets from marketing strategies and raised over $6000.00 for chosen charity.

Timeline

Account Executive

All for Kidz
09.2023 - Current

Receptionist/Activities Aide

Beecher Manor
05.2020 - 01.2021

Manager of West Coast Operations

Elite Communications
01.2018 - 10.2019

Office Manager

Simply Green
03.2015 - 11.2017

Public Relations Coordinator

Self Employed
08.2012 - 01.2022

Jewelry Sales Associate

People's Jewelry
03.2012 - 03.2015

Manager

Starbucks
06.2007 - 06.2009
Ashley Fulton