Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ashley Fulton

Humble

Summary

Dedicated Child Protective Services professional with extensive experience at the Texas Department of Family Protective Services, specializing in community assessment, service implementation, and effective interviewing techniques to enhance child safety and program outcomes. Proven ability to foster collaboration among diverse stakeholders while delivering high-quality resources that empower families and strengthen community ties.


Eager to leverage this background in a new role focused on leasing consultation, offering a unique perspective on client needs and relationship building to drive success in the real estate sector. Committed to applying a compassionate approach and analytical skills to create positive impacts in the lives of individuals and communities.

Overview

11
11
years of professional experience

Work History

Statewide Intake Specialist

Texas Department of Family Protective Services
10.2024 - Current

Responsible for receiving and processing reports of child abuse, neglect, and exploitation, as well as abuse, neglect, or exploitation of adults with disabilities or those 65 and older.

Child Protective Investigator Supervisor

Texas Department of Family Protective Services
04.2023 - 10.2024
  • Assessed community needs and identified resources for social and community service programs.
  • Analyzed trends and data to inform decision-making and program development.
  • Collaborated with community members to develop and implement service initiatives.
  • Researched best practices and developed strategies to improve program outcomes.
  • Provided leadership, guidance and support to staff members.
  • Developed and implemented training programs for staff.
  • Monitored program performance and outcomes for successful delivery of services.
  • Established and maintained relationships with key stakeholders.

Child Protective Investigator

Texas Department of Family Protective Services
11.2017 - 04.2023
  • Remained objective in handling each case, especially when children and families were in high-stress situations.
  • Assessed each child's unique needs and coordinated delivery of appropriate services and resources.
  • Devised and implemented safety plans for children suspected as victims of abuse or neglect.
  • Utilized grant writing skills to secure additional program funding.
  • Interviewed children, members of families, medical personnel and law enforcement to gain valuable information for each case.
  • Conducted in-depth assessments to determine if children were safe from harm and abuse at home.

Texas Work Advisor

Health and Human Services Commission
06.2015 - 11.2017
  • Strengthened communication skills through regular interactions with others.
  • Organized and detail-oriented with a strong work ethic.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Applied effective time management techniques to meet tight deadlines.
  • Gained extensive knowledge in data entry, analysis and reporting.

Education

Associate Of Arts - Social Sciences

Central Texas College
Killeen, TX
05.2015

Bachelor of Science - Liberal Arts And Sciences

Texas A&M University Central Texas
Killeen, TX
05-2026

Skills

  • Interviewing techniques
  • Follow-up skills
  • Scheduling appointments
  • Data coding
  • Process improvement
  • Unbiased interviewing
  • Task prioritization
  • Professionalism
  • Interpersonal communication
  • Creative thinking
  • Teamwork and collaboration
  • Observational skills
  • Customer service
  • Teamwork
  • Client assessment
  • Problem-solving abilities
  • Flexible schedule
  • Detail orientation
  • Reliability
  • Verbal communication
  • Emotional intelligence
  • Interview techniques
  • Active listening
  • Effective communication
  • Assertiveness
  • Cross-cultural sensitivity
  • Quick-learning
  • Time management
  • Multitasking Abilities
  • Excellent communication
  • Critical thinking
  • Computer skills
  • Team leadership
  • Phone and email etiquette
  • Relationship building
  • Microsoft office
  • Documentation and recordkeeping
  • Computer proficiency
  • Goal setting

Timeline

Statewide Intake Specialist

Texas Department of Family Protective Services
10.2024 - Current

Child Protective Investigator Supervisor

Texas Department of Family Protective Services
04.2023 - 10.2024

Child Protective Investigator

Texas Department of Family Protective Services
11.2017 - 04.2023

Texas Work Advisor

Health and Human Services Commission
06.2015 - 11.2017

Associate Of Arts - Social Sciences

Central Texas College

Bachelor of Science - Liberal Arts And Sciences

Texas A&M University Central Texas