Ashley Fults
Jackson,MS
Summary
Dependable phlebotomist effective in managing operations. Successful in encouraging team members to work efficiently and meet production targets. Well-organized, self-motivated and knowledgeable about successful strategies for managing fast-paced work.
Overview
6
6
years of professional experience
Work History
Phlebotomist
Merit Health
- Organized daily work based on collection priority.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Reviewed patient records for accuracy and completeness.
Customer Service Representative
Walmart
02.2021 - 02.2023
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Responded to customer requests for products, services, and company information.
- Participated in team meetings and training sessions to stay informed about product updates and changes.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Assistant Caregiver
TLC Academy & Learning Center
06.2017 - 07.2019
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Engaged with children on individual basis to build positive relationships and promote learning.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Documented daily food attendance, enrollments and withdraws and monthly food claims in state-regulated system.
- Documented behavior, development and learning of children to enable tracking history and maintain accurate records.
Education
High School Diploma -
South Delta High School
Rolling Fork, MSPhlebotomy
Med Lab
Richland, MSSkills
- Product Knowledge
- Data Collection
- Venipuncture
- Infection Control
- Leadership skills
- Active listener
- Sample and specimen collection
- Specimen handling
- HIPAA Compliance
- Specimen labeling procedures
- Customer service and care
Timeline
Customer Service Representative
Walmart
02.2021 - 02.2023
Assistant Caregiver
TLC Academy & Learning Center
06.2017 - 07.2019
Phlebotomist
Merit Health
High School Diploma -
South Delta High School
Phlebotomy
Med Lab
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