Ashley Galloway
Cape Coral,US
Summary
Dedicated and diligent customer service professional who is well versed and motivated to work in the food and beverage industry. Maintains focus and positive attitude in stressful situations and high volume environments. Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
Overview
8
8
years of professional experience
Work History
Tattoo Artist
South of Heaven Tattoo
01.2021 - Current
- Performed clean, high-quality work at all times.
- Kept areas neat and clean and equipment sanitized.
- Maintained schedule and kept appointment times.
- Created custom tattoo designs for customers.
- Accepted and processed customer payments.
Server/Cashier/Hostess Manager
Tower of Pizza
01.2017 - 12.2022
- Served food and beverages promptly with focused attention to customer service.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Bussed and reset tables to keep dining room and work areas clean.
Barista
Starbucks
06.2017 - 03.2020
- Maintained a clean and organized workspace for optimal productivity and safety.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Cleaned counters, machines, utensils, and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Education
Associate of Science - Nursing
Florida Keys Community College
Tavernier, FL06.2015
High School Diploma -
Coral Shores High School
Tavernier, FL06.2013
Skills
- Money Handling
- Sanitation Procedures
- Adaptability and Versatility
- Customer Relations
- Patience and Perseverance
- Customer Orders
- Business knowledge
- Customer Service
- Problem-solving abilities
- Time Management
- Multitasking
- Excellent Communication
- Organizational Skills
- Adaptability and Flexibility
- Valid Driver's License
- Clean Driving Record
- Team Collaboration
- Effective Communication
Timeline
Tattoo Artist
South of Heaven Tattoo
01.2021 - Current
Barista
Starbucks
06.2017 - 03.2020
Server/Cashier/Hostess Manager
Tower of Pizza
01.2017 - 12.2022
Associate of Science - Nursing
Florida Keys Community College
High School Diploma -
Coral Shores High School
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