Ashley Hunt
Hinesville,GA
Summary
Dedicated administrative professional well-versed in communication and team building. Knowledgeable in medical terminology and scheduling. Ready to bring 3 years of relevant work experience to the team.
Overview
5
5
years of professional experience
1
1
Certification
Work History
PFS Patient Representative
Banner Health
03.2022 - 03.2024
- Scheduled appointments for patients and placed reminder calls 48 hours before office visits
- Facilitated communication between patients, families, and medical professionals for optimal care coordination.
- Enhanced patient satisfaction by addressing concerns and providing compassionate assistance.
- Informed patients of excessive wait times and offered to reschedule appointments.
- Monitored patient flow throughout day to maintain appointment times and schedules.
- Coordinated care among various departments, streamlining processes and enhancing overall efficiency.
Social Media Account Manager
YikYak
09.2021 - 07.2022
- Improved customer engagement by promptly responding to inquiries and comments on social media platforms.
- Identified target audience segments and tailored messaging accordingly for optimal reach and engagement.
- Collaborated with team members to develop creative campaigns for social media platforms.
- Analyzed and reported social media and online marketing campaign results.
Admin Support (Work Study)
Colorado State University
08.2021 - 05.2022
- Answered phone calls, provided information to callers and connected callers to appropriate people.
- Managed patient appointments, check-in procedures and invoices.
- Interacted respectfully with others to offer ideas, identify issues, and provide assistance.
- Collaborated with team members on various tasks, demonstrating adaptability and flexibility in different work situations.
- Contributed to a positive campus culture by promoting events, services, and resources available to students through various marketing channels.
Patient Specialist
Sunrise Community Health Center
04.2021 - 08.2021
- Maintained knowledge of community services and resources and referred patients to appropriate organizations.
- Facilitated communication between patients, medical and administrative staff, administrative staff and regulatory agencies.
- Explained policies, procedures and services to patients.
- Juggled multiple projects and tasks to ensure high quality and timely delivery.
Smoothie Expert
Inta Juice Greeley
01.2020 - 08.2020
- Provided quick and courteous service to customers, fulfilling smoothie orders to individual specifications.
- Maintained open lines of communication with supervisors and coworkers for smooth store operations.
- Troubleshot specialized kitchen equipment issues to keep blenders and mixers operational.
- Cleaned blenders, mopped and swept floors and stocked coolers.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
Hostess
Red Lobster
05.2019 - 01.2020
- Greeted guests and gathered information to seat groups or place on waitlist.
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
- Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
- Monitored dining area to assess server capacity and estimate wait times.
Education
High School Diploma -
Early College Academy
Greeley, CO05.2021
Associate of Arts -
Aims Community College
Greeley, CO05.2021
Skills
- Bookkeeping support
- PPE use
- Data Management
- Computer skills
- Work ethic
- Flexible
- Reliable and trustworthy
- Fluent in Spanish
- Medical Terminology
- Privacy and confidentiality
- HIPAA Compliance
Certification
- EQIT Training - 2021
Languages
Spanish
Native or Bilingual
Timeline
PFS Patient Representative
Banner Health
03.2022 - 03.2024
Social Media Account Manager
YikYak
09.2021 - 07.2022
Admin Support (Work Study)
Colorado State University
08.2021 - 05.2022
Patient Specialist
Sunrise Community Health Center
04.2021 - 08.2021
Smoothie Expert
Inta Juice Greeley
01.2020 - 08.2020
Hostess
Red Lobster
05.2019 - 01.2020
High School Diploma -
Early College Academy
Associate of Arts -
Aims Community College
- EQIT Training - 2021
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