Ashley Garcia
Denver,CO
Summary
Goal-oriented, proficient in customer service and team coordination. Builds loyal patient following and retains return patients by providing empathetic and caring service. Familiar with sales, cash register and service desk operations. Known as a dependable employee and coworker.
Overview
3
3
years of professional experience
Work History
Retail Sales Associate
Xfinity Store by Comcast
Thornton, CO
10.2022 - Current
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Followed company policies, rules and procedures to promote company goals and maintain safety.
- Used product knowledge to suggest items to match client needs.
- Assisted customers by asking open-ended questions to understand needs and suggest suitable merchandise.
- Answered questions about current promotions and resolved issues according to store policies.
- Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Maintained knowledge of sales and promotions, return policies and security practices.
Dental Assistant Student
Clinica Family Health
Thornton , CO
09.2023 - 10.2023
- Assisted in taking dental radiographs and developing them for patient records.
- Maintained a clean and organized work environment by sterilizing and disinfecting instruments, equipment, and treatment rooms.
- Provided chair side assistance to dentists during restorative procedures such as fillings, crowns, bridges, and implants.
- Recorded medical histories of patients in the office's computer system.
- Instructed patients on proper oral hygiene habits to maintain oral health.
- Scheduled appointments for follow-up visits based on dentist's instructions.
Retail Sales Associate
CVS Pharmacy
Denver, CO
09.2021 - 04.2022
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
- Followed company policies, rules and procedures to promote company goals and maintain safety.
- Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
- Created price tags and merchandise signs for new items.
- Managed cash register operations using POS system and processed sales and returns.
- Removed expired and overripe items to provide freshest options and eliminate health risks.
- Maintained and organized store displays to enhance product visibility and expedite product location activities.
- High at registering customer to our card
Education
High School Diploma -
Early College Of Arvada
Arvada, CO05.2022
Certificate - Dental Assisting
Emily Griffith Technical College
Denver, COSkills
- Building Customer Relationships and Loyalty
- Goal-Driven
- Honest and Ethical
- Cash Handling
- Customer Assistance Friendly and Helpful
- Store Organization
- Time Management
- Team Building
- Fast Learner
- High Driven
- Disinfecting Rooms and Equipment
- Treatment Room Setup
- Sterilization Techniques
- Patient Schedule Management
- Taking Medical and Dental Histories
- Advising Patients
- Treatment Room Preparation
- Advising and Educating Patients
- Medical Charting
- Chairside Assistance
Languages
English
Professional
Spanish
Native/ Bilingual
Timeline
Dental Assistant Student
Clinica Family Health
09.2023 - 10.2023
Retail Sales Associate
Xfinity Store by Comcast
10.2022 - Current
Retail Sales Associate
CVS Pharmacy
09.2021 - 04.2022
High School Diploma -
Early College Of Arvada
Certificate - Dental Assisting
Emily Griffith Technical College