Ashley Gibson
Ocoee,FL
Summary
Dynamic sales professional with over ten years of experience thriving in fast-paced environments. Recognized for exceptional time management and communication skills, consistently driving outstanding results in sales and customer service. Proven ability to build strong client relationships and exceed performance targets, contributing to overall business success.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Outbound Sales Representative
Hilton Grand Vacations
03.2024 - Current
- Sell vacation packages for timeshare tours to Hilton members but on outbound side.
- They require us to sell at least twenty a month and I doubled that in three months and was in the top 10 for last years packages.
- Great at resetting between calls and working every call.
Loan Processor
AmOne
04.2022 - 02.2024
- I help consumers through our application process and also offer different products from what they may have actually been looking for.
- In doing that I have to overcome objections to help them with their financial situations.
- Worked hybrid some days and upheld the rep standards while most months exceeded them.
- Also mentored fellow coworkers.
- Took inbound lead calls and ran solution finders so at least 60 people a day.
Car Saleswoman
Airport Chrysler Dodge Jeep Ram
10.2020 - 04.2022
- I had to have training done and sell and certain number of cars to reach my pay plan and bonuses.
- Product training and perfect survey score for car sales had to be maintained.
- I did well there and got many referrals from happy customers generating more business.
- Loved the job and worked well with my higher ups to close deals.
- Took inbound leads and calls up to 20 a day while also tending to the floor and in person customers
Delivery Driver/Warehouse
Amazon.com
03.2020 - 10.2020
- Drove an Amazon 3500 cargo van, picked up my route at the warehouse, and then completed my daily routes.
- Had to comply with an eight hundred driver score weekly by completing deliveries right and driving safely.
- Basically made my own schedule and learned a lot in time management.
Server
Black Angus Steakhouse
10.2018 - 03.2020
- Knowledge of wine, champagne, liquors, and spirits.
- Handled a high volume of customers regularly and had to upsell.
- Educated guests about the menu.
- Cleared tables, handled register, cleaned floors and workstations, set up large events, took to go orders.
- Covered for multiple employees if needed.
- Was the first server hired in over eight years at this location.
- They had servers working there for over fifteen years when I started.
Lead Server
TGI Fridays
03.2016 - 12.2017
- Became lead server right before I had to move back to Orlando to take care of my Grandma.
- Checked patrons' identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages.
- Stocked service areas with supplies such as coffee, food, tableware, and linens.
- Assisted host or hostess by answering phones to take reservations or to-go orders, and by greeting, seating, and thanking guests.
- I had to come in a little earlier as lead server and make sure everything was set up right and delegate side work for the day.
- Also assisted the managers with daily tasks.
Trail Guide
Office Help
06.2013 - 08.2017
- This was a summer job for three years in a row.
- I lived on site and took care for the horses and helped run the day to day.
- It is a dude ranch and we take guests on two hour horse back rides.
- I also assisted in the office on my down time reaching out to customers and helping sell packages.
- Feed and water livestock; and monitor food and water supplies.
- Drove trucks, tractors, and other equipment to distribute feed to animals.
- Help with office duties/barn day to day.
Server
Waffle House
12.2014 - 03.2016
- Worked this job in college.
- I worked the morning shift in a college town so it was always busy.
- Waffle House was a great spot to learn as a server because everything was manual with the tickets.
- We had to call our own orders, wash our own dishes, bus, total our tickets and handle our own cash.
- It taught me great time management and just the bare bones to being a server with no technology involved.
Shift Manager
Arbys
09.2013 - 05.2015
- This was my high school job, started as cashier while doing dual enrollment.
- Over time learned every position in the store and was promoted to shift manager after a year when I moved to Gainesville for school.
- I transferred locations when I moved and was promoted to shift manager shortly after.
- As shift manager I handled inventory, cash drops, scheduling, and assisted with reports.
Education
Associate's degree - Business
Santa Fe College
Gainesville, FL05.2016
Skills
- Customer relationship building
- Outbound sales
- Sales presentations
- Target achievement
- Objection handling
- Closing techniques
- Email etiquette
- Attention to detail
- Computer literacy
- Flexible schedule
- Excellent communication
- Adaptability
Certification
Driver's License, 2016-05-01, 2030-05-31
Timeline
Outbound Sales Representative
Hilton Grand Vacations
03.2024 - Current
Loan Processor
AmOne
04.2022 - 02.2024
Car Saleswoman
Airport Chrysler Dodge Jeep Ram
10.2020 - 04.2022
Delivery Driver/Warehouse
Amazon.com
03.2020 - 10.2020
Server
Black Angus Steakhouse
10.2018 - 03.2020
Lead Server
TGI Fridays
03.2016 - 12.2017
Server
Waffle House
12.2014 - 03.2016
Shift Manager
Arbys
09.2013 - 05.2015
Trail Guide
Office Help
06.2013 - 08.2017
Associate's degree - Business
Santa Fe College
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
- Driving License: Driver's License
- Work Permit: Authorized to work in the US for any employer
- Availability: Anywhere, Anywhere
- Visa Status: Authorized to work in the US for any employer