Ashley Gillis
Flomaton,Alabama
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level at home position. Ready to help team achieve company goals.
Overview
1
1
Certification
Work History
Substitute Teacher
Escambia County School Board
10 2024 - Current
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Supervised lunchroom and recess activities.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Enhanced classroom management by implementing positive reinforcement strategies and maintaining clear expectations for behavior.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
- Boosted student engagement with interactive lessons, incorporating real-world examples and hands-on activities.
- Contributed to positive school culture by participating in extracurricular activities and events.
- Assisted in organizing and supervising school field trips, enhancing learning through real-world experiences.
- Followed lesson plans designed by absent teachers.
- Enforced school and class rules to maintain order in classroom.
Dispatcher
Flomaton Police Department
02 2021 - 02 2024
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Promoted teamwork among colleagues by proactively assisting others when needed.
- Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
- Provided exceptional customer service to callers, remaining empathetic and patient during emergencies.
- Enhanced communication with first responders by maintaining updated contact information and utilizing clear, concise language during dispatches.
- Trained new dispatchers on company protocols, contributing to a well-prepared team of professionals.
- Ensured compliance with local, state, and federal regulations related to emergency communications.
- Trained and provided guidance to new team members to apply best practices and comply with protocols and regulations.
- Developed system for prioritizing emergency calls, ensuring rapid response to critical situations.
- Fostered strong relationships with law enforcement and emergency services, improving inter-agency collaboration.
- Facilitated training for new dispatchers, improving team readiness and performance.
- Improved dispatch system efficiency with implementation of new scheduling software.
- Managed high-stress situations to ensure caller calmness, using effective communication and problem-solving skills.
Education
Diploma - Basic
Hillcrest High School
05.2006
Associate -
Faith in Action Bible College
05.2016
Skills
- Lesson implementation
- Adaptable
- Safety awareness
- Dispatching procedures
- Customer Relations
- Schedule Management
- Employee training
- Dispatching field personnel
- Prioritizing calls
- PPE Compliance
- First Aid/CPR
- Data Entry
- Teambuilding
- Dependable and Responsible
- Organization and Time Management
- Excellent Communication
- Analytical and Critical Thinking
- Written Communication
- Attention to Detail
- Training and Development
- Word Software Proficiency
- Active Listening
Certification
- Certified Dispatcher
- CPR Certified
Timeline
Substitute Teacher
Escambia County School Board
10 2024 - Current
Dispatcher
Flomaton Police Department
02 2021 - 02 2024
Diploma - Basic
Hillcrest High School
Associate -
Faith in Action Bible College
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