Ashley Gomerez
New York
Summary
Customer-focused marketer with Amazon experience, and studies in Sociology and Marketing. Comfortable with tools such as Google Analytics, Microsoft, and Canva. Uses consumer insights to guide clear, targeted campaigns. Bilingual in English and Spanish, and building skills in generative AI to support content and workflow efficiency.
Overview
4
4
years of professional experience
4050
4050
years of post-secondary education
Work History
Retail Store Lead Associate L3
Amazon Locker+
Manhattan
09.2024 - Current
- Execute marketing events to boost store recognition.
- Organized and maintained a clean and safe environment for the team.
- Deliver exceptional customer service to enhance engagement.
- Educate customers on Amazon shopping and returns technologies.
- Lead the team to meet operational goals efficiently in a timely manner.
- Collaborate with leadership on operational and customer experience goals.
- Place merchandise orders for the site.
- Train new associates for quality service delivery
Volunteer Marketing Assistant
Self-Employed Nail Technician
01.2023 - 05.2025
- Designed a user-friendly website with Google Sites, enhancing user experience and brand consistency
- Crafted Instagram and TikTok content strategies aligned with current trends
- Developed email campaigns via Mailchimp, boosting customer engagement by 11%.
- Utilized Canva for ad creatives and employed Google Analytics for performance tracking and optimization
Retail Associate L1
Amazon CXO
Manhattan
08.2022 - 08.2024
- Ensured a clean, safe, and organized workspace
- Managed responsibilities for a Locker+ location, including opening and closing duties
- Utilized smartphones and handheld devices to sort, scan, and prepare orders
- Launched new site location as a store lead associate
Education
Bachelor of Arts - Sociology
CUNY Lehman College
Bronx, NYAssociate in Arts -
CUNY Borough of Manhattan Community College
New York, NYSkills
- Retail
- Critical thinking and problem-solving
- Time management
- Understanding consumer behavior
- Data analysis
- AI knowledgeable
- Social media strategy
- Microsoft
- SEO
- Customer relationship management
- Team collaboration
Timeline
Retail Store Lead Associate L3
Amazon Locker+
09.2024 - Current
Volunteer Marketing Assistant
Self-Employed Nail Technician
01.2023 - 05.2025
Retail Associate L1
Amazon CXO
08.2022 - 08.2024
Bachelor of Arts - Sociology
CUNY Lehman College
Associate in Arts -
CUNY Borough of Manhattan Community College