Summary
Overview
Work History
Education
Skills
Timeline
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Ralph Taverne

Chicago,IL

Summary

Highly experienced Retail Store Associate (L3) known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results.

Overview

2
2
years of professional experience

Work History

Retail Store Associate (L3)

Amazon
07.2023 - Current
  • Logged reports, expenses, receipts, and sales in company database.
  • Supported management in implementing promotional events, effectively increasing foot traffic and overall sales.
  • Helped maintain effective communication between team members and store management, promoting a cohesive work environment.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Approached browsing customers to initiate conversations to determine buying preferences.
  • Maintained tidy and organized store to comply with cleanliness standards.
  • Displayed merchandise by arranging in appealing ways to boost sales.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Wrapped, boxed and weighed bakery department products.
  • Processed returns and exchanges efficiently, maintaining customer satisfaction while adhering to company policies.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Excellent communication skills, both verbal and written.
  • Identified issues, analyzed information and provided solutions to problems.

Fulfillment Associate (L1)

Amazon
01.2022 - 06.2022
  • Streamlined order processing by implementing efficient picking and packing techniques.
  • Enhanced customer satisfaction by accurately fulfilling orders within tight deadlines.
  • Maintained inventory accuracy with meticulous attention to detail in receiving, storage, and shipment preparation.
  • Boosted warehouse efficiency by consistently meeting or exceeding productivity goals for daily tasks.
  • Reduced product damage rates through proper handling, storage, and packaging procedures.
  • Contributed to a safe work environment by adhering to safety protocols and promptly addressing potential hazards.
  • Assisted in the training of new fulfillment associates, sharing best practices and offering support as needed.
  • Followed procedures at all times for personal and team safety.
  • Picked and packed order items.
  • Transported merchandise pallets to move in warehouse.

Education

Bachelor of Arts - Photography

Columbia College Chicago
Chicago, IL
05.2012

Skills

  • Speech Clarity
  • Customer Service
  • Flexible Hours
  • Safety oversight
  • Team Leadership
  • Attention to Detail
  • Loss Prevention
  • Promotional strategies
  • Problem-Solving

Timeline

Retail Store Associate (L3)

Amazon
07.2023 - Current

Fulfillment Associate (L1)

Amazon
01.2022 - 06.2022

Bachelor of Arts - Photography

Columbia College Chicago

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Ralph Taverne