Ashley Gonzalez
New York City,NY
Summary
Driven and creative professional with a background in client support, adept in leadership, customer service and possessing a strong work ethic. Excelled in roles requiring exceptional organizational abilities and creative vision, significantly enhancing customer satisfaction. Skilled in both group and individual instruction, demonstrating a unique blend of excellent communication and patience.
Overview
6
6
years of professional experience
Work History
Florist
AshsBlooms
05.2023 - Current
- Transported and set up floral arrangements for large-scale functions, comprising weddings, funerals, and banquets.
- Quoted, generated, and processed customer orders to meet specifications and various occasions.
Cashier
Chipotle
02.2023 - 11.2023
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Tutor
Aurora Community Connection
01.2019 - 07.2023
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Provided homework assistance using specific curriculum and materials.
Restaurant Hostess
Las Fajitas Mexican Restaurant
06.2022 - 07.2022
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
Education
Associate of Arts - Politics
New York University
New York, NY05.2028
High School Diploma -
St. Mary's Academy
Englewood, CO05.2024
Skills
Customer Service-Oriented
Patience and Empathy
Work Ethic and Integrity
Organizational abilities
Creative vision
Group and individual instruction
Strong multitasking
Friendly and Positive
Excellent Communication
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Florist
AshsBlooms
05.2023 - Current
Cashier
Chipotle
02.2023 - 11.2023
Restaurant Hostess
Las Fajitas Mexican Restaurant
06.2022 - 07.2022
Tutor
Aurora Community Connection
01.2019 - 07.2023
Associate of Arts - Politics
New York University
High School Diploma -
St. Mary's Academy
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