Ashley Gordon
Pflugerville,TX
Summary
Dynamic professional with a proven track record in small business operations and customer relations, notably at Butterhalf Designs. Excelled in relationship building and verbal communication, significantly enhancing client satisfaction and repeat business. Skilled in data management and adept at providing constructive feedback, demonstrating a unique blend of hard and soft skills to drive success.
Overview
18
18
years of professional experience
Work History
Owner/Designer
Butterhalf Designs
04.2019 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Property Management Assistant
Our House Properties
04.2020 - 02.2021
- Assisted property manager in conducting regular inspections to maintain property standards and address any issues proactively.
- Enhanced tenant satisfaction by promptly addressing maintenance requests and ensuring timely resolution.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Supported smooth tenant move-ins and move-outs by scheduling inspections, managing paperwork, and facilitating key exchanges.
- Completed final move-out walk-throughs with tenants to identify required repairs.
Data Base Entry
Golfsmith
08.2006 - 03.2008
- Completed data entry tasks with accuracy and efficiency.
- Followed established procedures to enter and process data correctly.
- Organized, sorted, and checked input data against original documents.
- Scanned documents and saved in database to keep records of essential organizational information.
- Entered data into various computer systems accurately using Microsoft Office Suite.
Golf Instructor
Golf in Schools
09.2006 - 04.2007
- Maintained a clean, safe, and organized practice area for both individual lessons and group clinics.
- Implemented mental strategies alongside physical training to help students improve focus during play.
- Improved students'' golf skills by utilizing personalized instruction techniques and tailored lesson plans.
- Evaluated student performance and provided constructive feedback to help them achieve their goals.
Education
BBA - Marketing
Texas Tech University
Lubbock, TX05.2004
Skills
- Customer Relations
- Small business operations
- Relationship Building
- Verbal and written communication
Timeline
Property Management Assistant
Our House Properties
04.2020 - 02.2021
Owner/Designer
Butterhalf Designs
04.2019 - Current
Golf Instructor
Golf in Schools
09.2006 - 04.2007
Data Base Entry
Golfsmith
08.2006 - 03.2008
BBA - Marketing
Texas Tech University