Ashley Graham
Barnesville,GA
Summary
Health Advocate experienced handling members needs. Well-versed in answering questions, researching problems and resolving discrepancies. Detail-oriented and personable with exceptional work ethic and passion for service to communities.
Overview
5
5
years of professional experience
Work History
Patient Health Advocate
Somatus
09.2021 - 06.2023
- Liaised with other healthcare providers to meet members goals
- Conducted telephonic calls to engage, assist with education, and schedule assessments
- Initiated home visits to assess needs of members
- Maintained positive and encouraging attitude towards members and their health goals.
Emergency Medical Technician
Metro Atlanta Ambulance
06.2020 - 08.2021
- Communicated with patients about pain, comfort, and needs during transportation and preliminary medical care.
- Controlled wounds and injuries en-route to hospitals, prepping patients for advanced treatments or maintaining conditions pre-arrival.
- Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
- Administered emergency medication to patients, quickly responding to changes in conditions and medication reactions.
- Provided education to familiarize patients with medical treatments and self-care.
Emergency Medical Technician
Grady EMS
04.2018 - 08.2021
- Safely responded to emergent situations
- Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
- Articulating patient records and documentation of treatments to enable tracking history and safeguard information.
- Performed equipment and vehicle checks to maintain continuous and safe operation.
- Completing detailed assessments to provide appropriate patient care
Education
No Degree - Emergency Medical Services
Faithful Guardian Training Center
Villa Rica, GA06.2009
GED -
Coosa Valley Tech
Calhoun, GA06.2004
Skills
- Coordinating Care
- Telephonic Engagement
- Providing Resources for Education
- Addressing Barriers
Timeline
Patient Health Advocate
Somatus
09.2021 - 06.2023
Emergency Medical Technician
Metro Atlanta Ambulance
06.2020 - 08.2021
Emergency Medical Technician
Grady EMS
04.2018 - 08.2021
No Degree - Emergency Medical Services
Faithful Guardian Training Center
GED -
Coosa Valley Tech