Summary
Overview
Work History
Education
Skills
Languages
Timeline
CustomerServiceRepresentative

Ashley Granados

Haines City,FL

Summary

Dynamic professional with a proven track record in customer service and critical thinking, notably at Cordova Financial. Excelled in roles requiring computer proficiency and effective data entry, significantly enhancing client satisfaction and operational efficiency. Skilled in Microsoft Excel and adept at payment processing, demonstrating a unique blend of technical and interpersonal skills.

Overview

3
3
years of professional experience

Work History

Customer Service Representative

Cordova Financial
01.2024 - 01.2025

As a credit repair specialist

-successfully negotiating with creditors to remove negative items from credit reports

-providing personalized credit counseling to clients

-effectively tracking progress and update client information.

-proficiently analyzing document

Pharmacy Assistant

First Choice Pharmacy
04.2023 - 10.2023
  • Answered telephones and provided information about order status, store hours and pharmacy procedures.
  • Kept pharmacy counter and related areas clean, neat and organized.
  • Greeted customers and responded to questions with friendly, knowledgeable assistance.
  • Received deliveries of medication shipments, verifying contents against invoices while adhering to proper storage protocols.
  • Counted and labeled prescriptions with correct item and quantity.

Office Administration Assistant

Azteca De Oro
02.2022 - 03.2023


  • Facilitated smooth office operations by managing inventory of supplies, placing orders as needed, and maintaining organized supply.
  • Schedules

Education

High School Diploma - Office Administration Specialist

Ridge Technical College
Winter Haven, FL
05.2023

Skills

  • Customer service
  • Critical thinking
  • Data entry
  • Computer proficiency
  • Microsoft Excel
  • Payment processing
  • Scheduling

Languages

Spanish
Native or Bilingual

Timeline

Customer Service Representative

Cordova Financial
01.2024 - 01.2025

Pharmacy Assistant

First Choice Pharmacy
04.2023 - 10.2023

Office Administration Assistant

Azteca De Oro
02.2022 - 03.2023

High School Diploma - Office Administration Specialist

Ridge Technical College
Ashley Granados