Ashley Grayson
5915 South Terry Joe Ave., Oklahoma City, Oklahoma,OK
Summary
Proven leader in the hospitality and logistics sectors, notably at Redbud Catering LLC, where I enhanced customer satisfaction and streamlined operations. Expert in inventory control and fostering team collaboration, I drive significant improvements in efficiency and service quality. Skilled in adapting to market trends and resolving customer complaints, ensuring operational excellence and profitability.
Overview
13
13
years of professional experience
Work History
Restaurant Manager
Redbud Catering LLC
11 NE 6th St., Oklahoma City, Oklahoma
04.2011 - Current
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Correctly calculated inventory and ordered appropriate supplies.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Enhanced guest experience by regularly reviewing feedback and implementing necessary improvements.
- Ensured compliance with local health department regulations through regular staff training sessions and facility inspections.
- Oversaw inventory management processes to minimize waste and maintain optimal stock levels for seamless operation.
Logistics Team Member
Amazon
Oklahoma City, OK
02.2020 - 04.2021
- Managed inventory control for optimal stock levels, reducing waste and improving order fulfillment rates.
- Coordinated with suppliers to ensure timely delivery of goods, maintaining strong relationships and minimizing delays.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Trained new team members on best practices in logistics operations, fostering a supportive work culture that prioritized teamwork and collaboration.
- Facilitated open communication between team members and management, fostering a transparent work environment that promoted accountability and trust.
- Verified transactions, product orders and shipping dates and entered information into databases and reports.
- Collaborated with shipping department staff to facilitate smooth materials returns to correct vendors.
- Collaborated with cross-functional teams to optimize workflows, enhancing overall operational efficiency.
Executive Sous Chef
Oklahoma State Fair
3001 General Pershing Blvd, Oklahoma City, 73107
02.2014 - 05.2019
- Increased customer satisfaction through consistent delivery of exceptional dishes, resulting in positive reviews.
- Assisted Executive Chef in cost analysis and budget management, optimizing profitability without compromising quality.
- Ensured compliance with all health department regulations while maintaining a well-organized workspace for optimal efficiency.
- Evaluated employee performance regularly providing guidance towards improvement as necessary.
- Collaborated with Executive Chef to design seasonal menus that showcased diverse flavors and techniques.
- Promoted teamwork among kitchen staff, fostering a positive work environment that encouraged creativity and collaboration.
- Continuously researched industry trends to stay current on new cooking methods, ingredients, and presentation styles.
Education
BBA - Marketing And Professional Selling
University of Central Oklahoma
Edmond, OK12.2024
Associate of Applied Science - Business Management
Oklahoma City Community College
Oklahoma City, OK05.2021
Skills
- Team Management
- Inventory control and record keeping
- Customer Engagement
- Staff Management
- Complaint resolution
- Adaptable
Hobbies
I enjoy traveling the United States with my family, that consist of four girls; two of which graduated May 2024, and two more in high school. I want them to see the world, so we have started nationally, but have goals as a family to travel internationally. I enjoy anything that is related to sports whether playing or watching.
Timeline
Logistics Team Member
Amazon
02.2020 - 04.2021
Executive Sous Chef
Oklahoma State Fair
02.2014 - 05.2019
Restaurant Manager
Redbud Catering LLC
04.2011 - Current
BBA - Marketing And Professional Selling
University of Central Oklahoma
Associate of Applied Science - Business Management
Oklahoma City Community College