Ashley Greaney
Huntington Beach,CA
Summary
Dynamic professional with a proven track record in business development and customer needs assessment, notably at Garage Clothing Store. Excelled in upselling and sales goals attainment, blending product sales expertise with exceptional problem-solving skills. Adept at adapting to diverse groups, ensuring client satisfaction and driving sales growth. Known for being top sales associate at the store.
Overview
3
3
years of professional experience
Work History
Sales Associate
Garage Clothing Store
Irvine, California
06.2024 - Current
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
- Maintained up-to-date knowledge of store merchandise and policies.
- Built relationships with customers to encourage repeat business.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Demonstrated product features and benefits for customers' needs.
- Handled customer complaints in a professional manner.
- Upsold additional items based on customer interests and needs.
- Tracked sales performance metrics to identify trends in the market place.
- Developed promotional strategies to increase sales volume.
- Suggested ideas for improving store operations and increasing profits.
Front Desk Receptionist/Restaurant Hostess
Dave & Buster's
Irvine
10.2023 - 06.2024
- Greeted customers warmly and made them feel welcome.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Handled cash transactions accurately, balancing the register at the end of each shift.
- Processed payments from customers using a variety of payment methods including credit cards, checks and money orders.
- Greeted customers and escorted them to their tables.
- Assigned seating arrangements based on customer preferences and restaurant policies.
- Provided menus and answered questions about menu items and specials.
- Managed reservations, waitlists, and special requests for large parties.
- Monitored dining room activity to ensure all guests were receiving optimal service.
- Assisted with setting up banquet rooms for special events.
- Informed kitchen staff of any special orders or dietary restrictions.
- Maintained cleanliness standards in the dining area including wiping down tables and chairs between seatings.
- Provided assistance to servers as needed including refilling beverages and clearing plates from tables.
Crew Member
Jersey Mike's Subs
Bristol, Connecticut
07.2022 - 09.2022
- Greet customers, record orders, prepare and serve food and beverages with a consistently positive and helpful attitude, including answering questions about the menu.
- Input orders into a point-of-sale system and accept payment using a credit card reader or cash register, calculating change accurately and quickly as required.
- Work together with the line team to prepare cold and hot subs to customer specifications, while following cooking instructions, safety procedures, and sanitary requirements.
- Use specific kitchen machinery such as knives, grills, slicers, etc.
- Ensure restaurant cleanliness daily by clearing and wiping tables, sweeping and mopping floors, washing and sanitizing kitchen utensils, and servicing restrooms.
- Communicate effectively with team members and management to create work schedules, train new employees, and resolve any interpersonal issues as needed.
- Handle customer concerns and complaints professionally and calmly to resolve problems according to Jersey Mike's standards and policy.
- Maintain a neat and tidy appearance by wearing required uniform and adhering to a corporate dress code.
Town of Wolcott
Open Gym Attendant
Wolcott, Connecticut
09.2021 - 10.2021
- Greeting parents upon arrival home from work and providing updates on the day's events.
- Providing a safe environment for children to explore their curiosity and creativity.
- Engaging in age-appropriate activities like playing games.
- Setting up sports equipment for kids.
- Overseeing grades 1st-5th.
- Maintaining a positive attitude while being patient and understanding with the children.
- Establishing trust through consistent communication with both parents and kids.
- Teaching good manners by setting clear expectations for behavior in various settings.
Education
Associate of Arts -
Post University
Waterbury, CT05-2025
High School Diploma -
Wolcott High School
Wolcott, CT06-2023
Skills
- Business Development
- Customer Needs Assessment
- Order Processing
- Sales Development
- Product Sales
- Upselling
- Store Opening and Closing
- Professional Demeanor
- Dining area maintenance
- Fitting room maintenance
- Sales Goals Attainment
- Clothing and Accesory product knowledge
- Client Service
- Written and oral communication skills
- Problem-solving skills
- Energetic self-starter
- Adapt to diverse groups
- Money Handling
Timeline
Sales Associate
Garage Clothing Store
06.2024 - Current
Front Desk Receptionist/Restaurant Hostess
Dave & Buster's
10.2023 - 06.2024
Crew Member
Jersey Mike's Subs
07.2022 - 09.2022
Town of Wolcott
Open Gym Attendant
09.2021 - 10.2021
Associate of Arts -
Post University
High School Diploma -
Wolcott High School