Ashley Green
Queens
Summary
Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable and experienced in setting up displays, restocking shelves and supporting in-store customers with knowledgeable assistance. Enhance store loyalty with unparalleled support.
Overview
9
9
years of professional experience
Work History
CNA
Community Home care referral SVC Inc
Brooklyn
11.2024 - Current
- Assisted clients with daily living activities and personal hygiene tasks.
- Monitored patients' vital signs and reported changes to nursing staff.
- Provided companionship and emotional support to enhance patient well-being.
Sales Associate
Gap Factory
Queens
04.2022 - 07.2024
- Maintained up-to-date knowledge of store merchandise and policies.
- Provided accurate information about products, prices and services.
- Assisted customers with product selection, sizing and styling.
- Greeted customers and provided exceptional customer service.
- Collected payments and provided accurate change.
- Upsold additional items based on customer interests and needs.
Sales Associate
Victoria secret/Pink
Long Island
03.2023 - 05.2024
- Upsold additional items based on customer interests and needs.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Restocked shelves as needed to ensure sufficient inventory levels.
Cashier
Bath & Body Works
Jamaica
10.2021 - 10.2022
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Greeted customers and answered any questions they had about the store's products and services.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Issued receipts, refunds, credits or change due to customers.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Resolved customer complaints professionally in accordance with company policy.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
Top Shop Specialist
Nordstrom
Long Island
01.2017 - 01.2021
- Generated reports to track performance metrics of team members.
- Analyzed customer needs and recommended appropriate products or services.
- Assisted in developing strategies to increase customer satisfaction levels.
- Upsold additional items based on customer interests and needs.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Maintained up-to-date knowledge of store merchandise and policies.
Education
Associate Degrees Surgical Tech - Surgical Technology
Mandl School
New York, NY01-2025
Certificate - Medical Assistant
Allen School - Jamaica
Jamaica, NYSkills
- Contract Preparation
- Order Processing
- Customer Needs Assessment
- Promotional support
- Inventory Control
- Upselling
- Money Handling
- Display Setup
- Sales Training
- POS System Operation
- Customer Service
Timeline
CNA
Community Home care referral SVC Inc
11.2024 - Current
Sales Associate
Victoria secret/Pink
03.2023 - 05.2024
Sales Associate
Gap Factory
04.2022 - 07.2024
Cashier
Bath & Body Works
10.2021 - 10.2022
Top Shop Specialist
Nordstrom
01.2017 - 01.2021
Associate Degrees Surgical Tech - Surgical Technology
Mandl School
Certificate - Medical Assistant
Allen School - Jamaica