Ashley Griffey

• Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
• Interacted with customers by phone, email, or in-person to provide information.
• Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
• Improved customer satisfaction by promptly answering inquiries and providing accurate information.
• Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
• Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
• Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
• Ensured confidentiality of sensitive documents through proper storage methods and restricted access control implementation.
• Maintained a professional atmosphere within the office setting through effective communication skills and polished presentation abilities.

• I processed insurance information/claims for prior authorizations of radiation oncology therapy, VA renewals, Diagnostic Imaging, maintenance therapy drugs, surgical procedures, and assisted with chemotherapy.

• Cleaned and sanitized dental tools and equipment, straightened treatment rooms and restocked supplies to prep for next patient and maintain health and safety practices.
• Performed general chair-side duties for general dentistry, endo procedures and oral surgery.
• Sanitized trays, instruments and surfaces for clean dental office setting and patient safety.
• Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
• Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
• Sterilized rooms and prepped equipment and instruments for Number procedures daily.
• Recorded patients' health histories, documented current symptoms and pulled up records from prior visits for dentists to view and evaluate.
• Explained treatment procedures and instructed patients on home care guidelines.
• Assisted dentists, hygienists and other personnel by handing appropriate tools and supplies needed for procedures.
• Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
• Prepared and arranged instruments, medications and required materials for dental procedures.

• Managed incoming calls and directed to appropriate department.
• Organized paperwork such as charts and reports for office and patient needs.
• Maintained rapport with physicians, nurse,s and other healthcare personnel.
• Maintained current and accurate medical records for patients.
• Answered multi-line phone system and greeted callers enthusiastically.
• Scheduled appointments and conducted follow-up calls to clients.
• Maintained office supplies inventory by checking stock and ordering new supplies.
• Provided clerical support to company employees by copying, faxing and filing documents.
• Responded to emails and other correspondence to facilitate communication and enhance business processes.

• Assisted with daily living activities, running errands and household chores.
• Remained alert to problems or health issues of clients and competently responded.
• Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
• Applied mobility assistance knowledge to safely ambulate patients in different spaces involving varying elevations and obstacles.
• Planned, prepared and served meals and snacks according to prescribed diets.
• Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
• Transported individuals to events and activities, medical appointments and shopping trips.
• Helped clients maintain optimal health by overseeing medication administration and doctor's appointments.
• Ran errands for patients, did shopping, and picked up other necessities.
• Scheduled and accompanied clients to medical appointments.
• Documented residents' mental status, sleep and eating patterns in medical record books.
• Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
• Monitored and assisted residents through individual service plans.
• Transported patients via wheelchair to and from rehabilitation and daily activities.
• Entertained, conversed and read aloud to keep patients mentally alert.
• Planned activities to encourage movement, stretching and strength building.
• Planned healthy meals, purchased ingredients and cooked meals to provide adequate nutrition for client wellbeing.
• Conferred with supervisor to discuss patient condition and medical care.
• Assisted with dressing guidance, grooming, meal preparation and medication reminders.
• Built strong relationships with clients to deliver emotional support and companionship.
• Assisted clients with daily living needs to maintain self-esteem and general wellness.
• Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
• Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.

• Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
• Worked flexible schedule and extra shifts to meet business needs.
• Helped customers complete purchases, locate items and join reward programs.
• Restocked and organized merchandise in front lanes.
• Answered questions about store policies and addressed customer concerns.
• Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
• Collected and authorized payments of guests.
• Worked closely with shift manager to solve problems and handle customer concerns.
• Checked identification for proof-of-age for alcohol and tobacco sales.