Ashley Griffieth
Decatur,GA
Summary
Dynamic Operations Manager with a proven track record at Fed Ex Ground, excelling in team leadership and operations management. Enhanced employee retention through a positive work environment and effective training. Skilled in problem-solving and adept at managing supply chain efficiency, ensuring timely delivery and high performance outcomes.
Overview
12
12
years of professional experience
Work History
Operations Manager
Fed Ex Ground
Ellenwood, GA
05.2021 - Current
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
- Trained and guided team members to maintain high productivity and performance metrics.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Reported issues to higher management with great detail.
Operation Administration
Fed Ex Ground
Norcross, GA
03.2019 - 05.2021
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Learned and adapted quickly to new technology and software applications.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Control Room Operator
Fed Ex Ground (SmartPost)
Ellenwood, GA
08.2017 - 03.2019
- Managed crisis situations calmly under pressure, collaborating with team members to resolve problems quickly while minimizing potential impacts on operations.
- Performed emergency operations to shut down faulty equipment, maintain electric service and safeguard station machinery.
- Ensured smooth transitions between shifts by maintaining clear communication lines with colleagues and providing comprehensive briefings on relevant issues.
- Demonstrated adaptability during periods of change, embracing new technologies or methodologies to improve overall control room functionality.
Arrival & Dispatch (SmartPost)
Fedex Ground
Ellenwood, GA
11.2015 - 01.2017
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
Package Handler
Fed Ex Ground
Ellenwood, GA
11.2012 - 08.2015
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
Education
High School Diploma -
Grady High School
Atlanta, GASkills
- Problem-solving
- Team leadership
- Operations management
- Customer service
Timeline
Operations Manager
Fed Ex Ground
05.2021 - Current
Operation Administration
Fed Ex Ground
03.2019 - 05.2021
Control Room Operator
Fed Ex Ground (SmartPost)
08.2017 - 03.2019
Arrival & Dispatch (SmartPost)
Fedex Ground
11.2015 - 01.2017
Package Handler
Fed Ex Ground
11.2012 - 08.2015
High School Diploma -
Grady High School