Dylan Grubb
Washington
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
2
2
years of professional experience
Work History
Sales Floor Associate
DG Mart
05.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Maintained a clean and organized sales floor, ensuring an efficient shopping experience for customers.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Assisted in inventory management, conducting regular counts and restocking merchandise as needed.
- Processed payments and provided receipts to establish proof of transaction.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Concessions Cashier
Belpre City Pool
05.2023 - 08.2023
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
- Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
- Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
- Consistently provided friendly service to promote better customer engagement.
- Kept area, equipment and surroundings tidy and organized to comply with cleanliness standards.
- Handled cash and processed payments, sorting bills, and maintaining records of transactions.
- Ensured compliance with health and safety regulations through regular cleaning and sanitization tasks.
Concessions Cashier
Parkersburg City Pools
05.2022 - 08.2022
- Improved customer satisfaction by providing efficient and friendly service at the concession stand.
- Responded to customer complaints to help resolve issues.
- Provided exceptional customer service by addressing concerns promptly and professionally.
- Maintained clean, organized workspace according to operational standards.
- Consistently provided friendly service to promote better customer engagement.
- Served drinks and snacks to patrons, maintaining professionalism, and supporting individual needs.
- Handled cash and processed payments, sorting bills, and maintaining records of transactions.
- Communicated stand offerings and answered guest questions regarding orders.
- Monitored inventory and notified management of deficiencies or shortages.
- Efficiently restocked supplies as needed, maintaining optimal levels for uninterrupted service.
Education
Bachelor of Science - Marketing
West Virginia University
Morgantown, WV12.2026
High School Diploma -
Parkersburg South High School
Parkersburg05.2022
Skills
- Goal-Oriented
- Customer Service
- Cash Handling
- Merchandise Display
- Friendly and Helpful
- Honest and Dependable
- Strong Communication and Interpersonal Skills
- Attention to Detail
Additional Information
I was on Parkersburg South High Schools Varsity Cheer Squad for four years. I am starting my third year on the WVU Varsity Collegiate Cheer Team which is a D1 school this fall.
Timeline
Sales Floor Associate
DG Mart
05.2024 - Current
Concessions Cashier
Belpre City Pool
05.2023 - 08.2023
Concessions Cashier
Parkersburg City Pools
05.2022 - 08.2022
Bachelor of Science - Marketing
West Virginia University
High School Diploma -
Parkersburg South High School