Ashley Guevara
Houston
Summary
Recent graduate with foundational knowledge in studio art, with experience gained through academic projects and collaborative public art events. Skilled in traditional and digital media, and eager to contribute to organizational goals.
Overview
2
2
years of professional experience
Work History
Captioning Agent
CaptionCall
11.2021 - 02.2023
- Transcribed conversations into captions for hearing-impaired individuals.
- Utilized captioning software to enhance accuracy and efficiency in real-time transcription.
- Reviewed completed captions for grammar punctuation throughout dialogue.
- Reported and documented technical issues with the IT Department and supervisor.
- Maintained a thorough understanding of industry regulations, ensuring compliance with FCC standards at all times.
Retail Sales Associate Cashier
Big Lots
09.2020 - 12.2021
- Processed customer transactions, including online orders, returns and exchanges.
- Assisted store manager with cash handling procedures.
- Maintained product displays and ensured store cleanliness.
- Educated customers on promotions, credit cards, and reward programs.
- Trained new associates on responsibilities and customer service standards.
Education
Bachelor of Arts - Fine Arts
University of Houston
Houston, TX05-2025
Associate of Arts - Arts
Lone Star College
Cypress, TX11-2019
Skills
- Customer service
- Teamwork and Collaboration
- MS windows
- Creative concept development
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Captioning Agent
CaptionCall
11.2021 - 02.2023
Retail Sales Associate Cashier
Big Lots
09.2020 - 12.2021
Bachelor of Arts - Fine Arts
University of Houston
Associate of Arts - Arts
Lone Star College