Ashley Gullett
Columbus
Summary
Dependable and detail-oriented professional passionate about business development with 4 years of management experience. Experience in increasing efficiency, productivity, and revenue while simultaneously managing multiple projects. Proven leader and team player, adept at supporting and supervising team members to achieve both personal and professional goals.
Overview
5
5
years of professional experience
Work History
Property Administrator
Chipotle Mexican Grill
Columbus
05.2025 - Current
- Coordinate landlord-requested inspections and ensure alignment with store operations, communicate lease violations to operations teams and track resolution with landlords, manage collection and submission of vendor service reports to maintain lease compliance, maintain landlord contact records and update systems (Tririga).
- Support property damage claims by coordinating across operations, vendors, and insurance partners through resolution and maintain claims tracking logs, monitor reimbursement activity and record account details for deposits.
- Provide lease documentation to risk management for claims support, facilitate landlord introductions for new restaurant openings, review and maintain accuracy of landlord data via internal dashboards.
- Assist with utility account setup and provide administrative support including correspondence, reporting, and documentation.
Assistant Community Manager
GoldOller Real Estate Investments
Columbus
01.2023 - 05.2025
- Ensure the overall operational and financial success of the residential property.
- Collect rent payments and past due balances from residents.
- Consistently maintain below 1% delinquency across the community each month.
- Successfully maintain at least a 55% retention rate in lease renewals each month.
- Effectively enforce lease agreements and community policies.
- Managed and developed team members for personal and professional growth, contributing to high employee job satisfaction.
- Conducted resident move-out inspections and completed deposit accountings to facilitate smooth transitions and minimize disputes.
- Maintain all account records and transactions including NSFs, rent allowances, concessions, rent increases, lease renewals, and other approved debits and credits.
- Maintained resident files, ensuring completeness and accuracy of paperwork and documentation for compliance.
Leasing Consultant / Retention Specialist
GoldOller Real Estate Investments
Columbus
01.2022 - 01.2023
- Drove sales and generated interest in the community by providing professional tours of apartments, amenities, and the surrounding area in a complex with 800+ units.
- Maintained at least a 90% occupancy rate.
- Qualified prospective clients, processed applications in less than 72 hours, and secured lease agreements, consistently meeting or exceeding a 55% monthly closing rate.
- Organized, negotiated, and managed lease renewals, maintaining at least a 55% retention rate each month.
- Spearheaded lease retention efforts by managing lease renewals beginning December 2022, exceeding the 55% standard goal and gaining recognition as number one in retention across the entire company.
Project Manager
Eleven Management
Dallas
01.2021 - 01.2022
- Performed a variety of accounting activities for nine portfolio companies including monthly and quarterly financial reporting.
- Managed the internal hiring and onboarding process.
- Developed and managed short and long-term budgets for marketing, sales, and customer success teams.
- Created client proposals, contracts, and investor decks.
- Processed payroll, and oversaw project management across portfolio companies, reporting directly to CEO.
- Spearheaded marketing and sales team recruiting efforts including advertising, interviewing, and onboarding, doubling our team's size in Q2.
Account Manager
Cnect
Dallas
01.2021 - 01.2022
- Managed sales and onboarding process, hosting demos and guiding prospective clients to enhance client acquisition and retention.
- Executed email marketing campaigns, created content, managed social media, and supported client onboarding to drive customer success initiatives.
Education
Bachelor of Arts - Communications
The Ohio State University
Columbus, OHSkills
- Tenant communication
- RealPage expertise
- Property marketing
- Retention strategies
- Prospecting research
- Project management
- Vendor management
- Team coordination
- Business development
- Customer success
- Marketing strategy
- Content creation
- Microsoft Office proficiency
- Problem-solving abilities
- Detail-oriented approach
- Personable team player
Timeline
Property Administrator
Chipotle Mexican Grill
05.2025 - Current
Assistant Community Manager
GoldOller Real Estate Investments
01.2023 - 05.2025
Leasing Consultant / Retention Specialist
GoldOller Real Estate Investments
01.2022 - 01.2023
Project Manager
Eleven Management
01.2021 - 01.2022
Account Manager
Cnect
01.2021 - 01.2022
Bachelor of Arts - Communications
The Ohio State University