Ashley Haidar
Chicago,IL
Summary
Customer-focused Head Bartender with 3 years of experience supporting well-attended events and bar operations. Expert POS system operator, inventory manager and mixologist. Thoughtful and detail-oriented theme and event planner, coordinating staffing and providing guidance for employees when necessary.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Head Bartender
SIFR
05.2023 - Current
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
- Boosted bar profitability, mentoring team members on routine procedures and productivity strategies.
- Trained 10 new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol
Host
Indienne Chicago Fine Dining
09.2022 - 06.2023
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Relayed guest comments or suggestions to manager on duty for further action.
Server
Rooh
04.2022 - 09.2022
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Bussed and reset tables to keep dining room and work areas clean.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Branch Manager
The Hertz Corporation
05.2021 - 04.2022
- Maintained friendly and professional customer interactions.
- Assessed employee performance and developed improvement plans.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Engaged employees in business processes with positive motivational techniques.
- Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
Resturant Manager
Joe's Crab Shack
03.2018 - 03.2020
- Carefully interviewed, selected, trained, and supervised staff.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Led and directed team members on effective methods, operations, and procedures.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
Education
High school diploma -
South West High School
San Antonio, TX06.2017
Skills
- Mixed Drinks Preparations
- Billing and Payment Processing
- Hospitality Management
- Customer Needs Assessments
- High-Volume Environments
- Wine and Liquor Knowledge
- Food Allergies
- Menu Development
Certification
Property and Casualty License
December 2022 to Present
Additional Information
- Willing to relocate: Anywhere, Authorized to work in the US for any employer
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Head Bartender
SIFR
05.2023 - Current
Host
Indienne Chicago Fine Dining
09.2022 - 06.2023
Server
Rooh
04.2022 - 09.2022
Branch Manager
The Hertz Corporation
05.2021 - 04.2022
Resturant Manager
Joe's Crab Shack
03.2018 - 03.2020
High school diploma -
South West High School
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