Ashley Hancock

• Answered customer questions about hours, seating, and menu information.
• Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
• Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
• Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
• Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.

• Bussed and reset tables to keep dining room and work areas clean
• Folded napkins and prepared silverware sets to provide adequate supply for host station
• Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs
• Inspected dishes and utensils for cleanliness
• Supervised dining table set-up to prepare for diversity of event types, following strict service standards
• Supervised set up of banquet food stations and coordinated service to multiple dining areas

• Took care of animals including sheep, goats, dogs and cats

• Veterinary Experience including IV and blood draws, stitching and suturing, and medication and vaccination administration

• Provided compassionate care for hospitalized animals, administering medications as directed by the veterinarian team.
• Safely restrained animals during examinations or procedures to minimize stress levels while protecting both patients and staff members from injury risks.
• Administered medications to animals in treatment and documented changes in condition.
• Recorded symptoms and documented medical observations to inform treatment decisions.

• Taught and explained choreography by breaking down steps and demonstrating moves
• Planned routines for recitals and performances
• Created healthy and safe learning environment for all students by implementing class rules and promoting mutual respect and gentle discipline
• Provided constructive corrections to encourage students to learn steps and improve dancing
• Motivated and encouraged students to practice dance routines to work toward set goals
• Planned, prepared, and delivered lesson plans introducing students to dance techniques and ballet positions