Ashley Hannah
Navarre,FL
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems. Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. Friendly candidate with passion for providing excellent customer service and facilitating guest satisfaction. Hardworking and flexible individual takes reservations, assigns rooms and handles payments. Outstanding multitasker with in-depth knowledge of travel planning software.
Overview
3
3
years of professional experience
Work History
Front Desk Agent
Pensacola Beach Resort
09.2022 - Current
- Enhanced guest satisfaction by efficiently managing front desk operations.
- Resolved guest issues promptly, ensuring a positive stay experience.
- Managed reservations effectively, minimizing overbooking situations and accommodating special requests.
- Assisted in training new front desk agents, sharing best practices and providing support during their onboarding process.
- Handled cash transactions accurately, maintaining balanced drawer at the end of each shift.
Sales Associate
Tan Lines Tanning Salon
07.2022 - 09.2022
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
Youth Director
Highpoint Church
03.2022 - 07.2022
- Increased youth engagement by developing and implementing innovative programs tailored to their interests.
- Managed budgets effectively, allocating resources efficiently towards program development and improvement initiatives.
- Organized successful fundraising events that increased financial support for youth-focused initiatives significantly.
Retail Sales Associate
Island Style
02.2021 - 03.2022
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
Seasonal Sales Associate
UPS Customer Center
11.2020 - 01.2021
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Education
High School Diploma -
Homeschooled
08.2021
Skills
- Reservation Management
- Guest Relations
- Complaint Handling
- Computer proficiency
- Hotel industry knowledge
- Multitasking capabilities
- Organizational skills
- Tourism awareness
Reference point of contact
Bridget Kelly:
305-310-3738
Tammy Veroneau:
850-565-7413
Aileiah Clarke:
305-393-6707
Mario Roberts:
850-637-7243
Sam Motherway:
850-776-9132
Timeline
Front Desk Agent
Pensacola Beach Resort
09.2022 - Current
Sales Associate
Tan Lines Tanning Salon
07.2022 - 09.2022
Youth Director
Highpoint Church
03.2022 - 07.2022
Retail Sales Associate
Island Style
02.2021 - 03.2022
Seasonal Sales Associate
UPS Customer Center
11.2020 - 01.2021
High School Diploma -
Homeschooled