Summary
Overview
Work History
Education
Skills
Timeline
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Ashley Hansen

Watford City,North Dakota

Summary

Dynamic customer service professional with a proven track record at Cornerstone Bank, excelling in payment processing and active listening. Adept at enhancing operational efficiency through critical thinking and data entry skills, ensuring customer satisfaction and streamlined administrative support.

Overview

2026
2026
years of professional experience

Work History

Customer Service Representative

Cornerstone Bank
Watford City, ND
2021 - Current
  • Help customer with banking needs such as deposits, withdraws, wires and transfers
  • Balance vault and drawers
  • Fill atms and balance atms

Automation Administrative

XTO Energy
Alexander, ND
2012 - 2020
  • Ordered parts for the automation team
  • Sort out invoices and make sure they are accurate
  • Help test automation equipment with technicians
  • Verifying and comparing cost of each well that has automation

Building Maintenance Worker

First International Bank and Trust
Watford City, ND
2011 - 2012
  • Clean Building
  • Run Floor Scubber
  • Shredded paper

Printong Press Helper

The Flesh Company
Parsons, KS
2007 - 2010
  • Helped pack forms from a conveyor belt from the press into boxes.

Receptionist

Denbury
Alexander, ND
2012 - 2012
  • Managed front desk operations, ensuring efficient guest check-in and check-out processes.
  • Answered multi-line phone system, directing calls and addressing inquiries promptly.
  • Maintained organized filing system, improving document retrieval times for team members.
  • Scanned and Coded invoices in Open Invoice

Education

Labette County High School
Altamont, KS
05.2007

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Data entry
  • Computer proficiency
  • Microsoft Excel
  • Payment processing
  • Microsoft outlook
  • Call management
  • Documentation
  • Administrative support

Timeline

Customer Service Representative

Cornerstone Bank
2021 - Current

Automation Administrative

XTO Energy
2012 - 2020

Building Maintenance Worker

First International Bank and Trust
2011 - 2012

Printong Press Helper

The Flesh Company
2007 - 2010

Receptionist

Denbury
2012 - 2012

Labette County High School