Ashley Hanus
Rensselaer,IN
Summary
Proven leader and effective communicator, adept at conflict resolution and coaching, with a strong customer focus honed at Tractor Supply Company. Enhanced team performance through continuous feedback and skill development, significantly improving efficiency. Expert in multitasking and maintaining attention to detail, ensuring high-quality customer service and operational excellence.
Overview
12
12
years of professional experience
Work History
Team Lead
Tractor Supply Company
02.2022 - Current
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
- Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
Crew Member
Burger King
02.2020 - 12.2021
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Sales Associate
Walmart
02.2018 - 12.2019
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Crew Member
McDonald's
07.2012 - 12.2014
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Resolved conflicts among staff members diplomatically, maintaining a harmonious working environment conducive to productivity.
Education
Diploma - General Studies
Rensselaer Central High School
Rensselaer, IN06.2011
Skills
- Attention to detail
- Conflict resolution
- Customer focus
- Coaching and mentoring
Timeline
Team Lead
Tractor Supply Company
02.2022 - Current
Crew Member
Burger King
02.2020 - 12.2021
Sales Associate
Walmart
02.2018 - 12.2019
Crew Member
McDonald's
07.2012 - 12.2014
Diploma - General Studies
Rensselaer Central High School