Ashley Hardin
Maysville,KY
Summary
Proven leader with a track record of enhancing customer experience and streamlining operations at Hibbett Sports. Skilled in customer service and problem-solving, adept at fostering teamwork and collaboration. Demonstrated ability to improve service quality while managing inventory levels efficiently, contributing to increased customer satisfaction and repeat business.
Overview
7
7
years of professional experience
Work History
Sales Associate
Marshalls
Maysville, KY
09.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
Assistant Manager
Hibbett Sports
Maysville, KY
10.2021 - 08.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
Aircraft Cleaner
CVG
Hebron, KY
08.2019 - 04.2020
- Maintained, cleaned and sanitized interior of aircraft.
- Fostered positive relationships with airline personnel through professional interactions during daily operations.
- Ensured client satisfaction through meticulous attention to detail in all aspects of cabin cleaning.
- Assisted in training new team members on proper cleaning procedures and safety protocols.
Dietary Aide
Maysville Nursing And Rehabilitation
Maysville, KY
02.2017 - 06.2019
- Kept all kitchen areas clean, tidy and free of hazards.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
- Followed all food safety regulations while preparing meals for patients.
Education
Associate -
Maysville Community And Technical College
Maysville, KYMason County High School
Maysville, KY06.2017
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Multi-tasking strength
- Problem-Solving
- Excellent people skills
- Reliable and punctual
- Goal-Oriented
- Outgoing Personality
- Store Opening and Closing
communication
adaptability
Timeline
Sales Associate
Marshalls
09.2023 - Current
Assistant Manager
Hibbett Sports
10.2021 - 08.2023
Aircraft Cleaner
CVG
08.2019 - 04.2020
Dietary Aide
Maysville Nursing And Rehabilitation
02.2017 - 06.2019
Associate -
Maysville Community And Technical College
Mason County High School