Ashley Harper

Providing insurance coverage , verification details prior authorization statues and alternate funding

options for existing and newly launched products. clearly communicate and educate customers

on results of the investigation. Also identifying potential Adverse event situations for reporting to

pharmacovigilance ensuring Abbvie needed FDA regulations.

• Explained coverage options to potential policyholders, answering questions or concerns.
• Monitored clients' insurance coverages to ensure changing needs were met.

• Answering inbound phone calls for a pharmaceutical company assisting the patients with their medications
• Getting the patient to the correct department
• Also assisting the patients with savings on their medications if needing assistance with paying for their medications
• Reporting adverse events if patients had an event while on our medications etc
• This is an remote position

• Receiving inbound calls from patients that have questions are concerns about their medical bill
• Processing payments over the phone placing accounts on payment arrangements
• Inputting insurance in the system also verifying insurance

• Answering inbound calls retail and wholesale assisting customers with determining what parts the customer made need if customer needed assistance
• Also processing large orders for commercial company
• Shipping and processing orders

• Answering inbound calls from customer about their electricity bill
• Creating payment plans for the customer also processing payments and setting customers up on electric plans

• Providing information to clients about their property taxes over the phone or email, also meeting face to face with clients
• Providing assistance to our clients to lower their residential or commercial properties