Ashley Harriman
TMS TECHNICIAN / CMA
San Tan Valley,AZ
Summary
Proven Medical Assistant and Case Manager at Valle Del Sol, adept in HIPAA compliance and delivering exceptional customer service. Excelled in clinical documentation and patient care, enhancing operational efficiency and patient satisfaction. Skilled in leveraging medical terminology knowledge and direct patient care to achieve results, with a focus on surpassing client and employer expectations.
Overview
10
10
years of professional experience
4
4
Certifications
Work History
TMS Technician / CMA
Renew Wellness
06.2025 - 09.2025
- Ensured compliance with all regulatory requirements related to TMS therapy, including HIPAA regulations, licensing standards, and safety guidelines.
- Adhered to strict safety guidelines when operating TMS equipment, minimizing risk factors for both patients and staff members.
- Increased patient satisfaction levels by providing thorough explanations of TMS procedures, benefits, and potential side effects.
- Maintained accurate records of each treatment session, ensuring that all data was available for future reference or research purposes.
- Improved patient outcomes by administering safe and effective TMS treatments according to established protocols.
Medical Assistant
Valle Del Sol
04.2024 - 04.2025
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
Case Manager
Valle Del Sol
04.2023 - 04.2024
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
Case Manager
Crossroads
04.2022 - 04.2023
- Enhanced communication between clients and providers through consistent follow-ups and progress updates.
- Achieved positive client outcomes by developing and implementing comprehensive case management plans.
- Advocated for client rights when interacting with external agencies or institutions, ensuring fair treatment at all times.
- Provided crisis intervention support for clients experiencing emergencies, using appropriate techniques to de-escalate situations safely.
Education
Associate of Science - Psychology
Maricopa Community Colleges, South Mountain Community College
Phoenix, AZMA Certification -
College of Health Careers
Phoenix, AZ03.2024
General Studies -
Yelm High School
Yelm06.2006
Skills
- HIPAA Compliance
- Patient Scheduling
- Customer Service
- Medical terminology knowledge
- Vital Sign Monitoring
- Direct Patient Care
- Clinical Documentation
Certification
Registered Medical Assistant
CPR/ First Aid
Mental Health First Aid
Peer Support Specialist Certification
TMS Certification
Level 1 Finger Print Clearance Card
Timeline
TMS Technician / CMA
Renew Wellness
06.2025 - 09.2025
Medical Assistant
Valle Del Sol
04.2024 - 04.2025
Case Manager
Valle Del Sol
04.2023 - 04.2024
Case Manager
Crossroads
04.2022 - 04.2023
Associate of Science - Psychology
Maricopa Community Colleges, South Mountain Community College
MA Certification -
College of Health Careers
General Studies -
Yelm High School
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